---
title: "Microsoft UC Support Renewal"
ocid: "ocds-b5fd17-7046d292-be40-4ca8-8da9-f8a075248429"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7046d292-be40-4ca8-8da9-f8a075248429"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7046d292-be40-4ca8-8da9-f8a075248429.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7046d292-be40-4ca8-8da9-f8a075248429.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF KEELE"
published: "2026-07-17"
---

# Microsoft UC Support Renewal

Buyer: UNIVERSITY OF KEELE  
Current stage: Award  
OCID: ocds-b5fd17-7046d292-be40-4ca8-8da9-f8a075248429

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7046d292-be40-4ca8-8da9-f8a075248429)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7046d292-be40-4ca8-8da9-f8a075248429.json)

## Summary

The procurement process for the "Microsoft UC Support Renewal" has been concluded with the awarding of a contract to Insight Direct (UK) Limited by the University of Keele. This process falls under the technical computer support services category, specifically supporting the University's Unified Communications. The procurement followed a selective method, utilising a Call-Off from the Health Trust Europe - Digital Technology Solutions 2023 framework agreement. The project is located in Newcastle, England, with the contract period running from 1st July 2026 to 30th June 2029, and the total contract value is £65,850. The tender process was completed on 29th May 2026.

Businesses in the IT services industry, particularly those specialising in technical computer support, can find opportunities for growth in contracts such as this one. The use of a Call-Off under an established framework agreement highlights the importance of aligning with recognised procurement channels. This tender may serve as a potential benchmark for small to medium enterprises (SMEs) seeking to engage with educational institutions requiring specialised technical support services. While the awarded supplier, Insight Direct (UK) Limited, is a large-scale enterprise, SMEs could similarly achieve success by demonstrating their ability to provide consistent, high-quality support solutions within a framework setting.

## Notice

Support for the University's Unified Communications. This is a Call-Off under the Health Trust Europe - Digital Technology Solutions 2023 (ComIT 3 - Complete IT 3) (reference number: 2023/S 000-007857) Framework Agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c8ddf55e-bee0-4345-861c-098600d276ed |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jul 2026 |
| Submission deadline | 29 May 2026 |
| Future notice date | Not specified |
| Award date | 16 Jul 2026 |
| Contract period | 30 Jun 2026 - 30 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £65,850 |
| Lots value | Not specified |
| Awards value | £65,850 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF KEELE |
| Locality | NEWCASTLE |
| Post town | Stoke-on-Trent |
| Postcode | ST5 5BG |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Newcastle-under-Lyme |
| Electoral ward | Keele |
| Westminster constituency | Newcastle-under-Lyme |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 17 Jul 2026 at 14:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c8ddf55e-bee0-4345-861c-098600d276ed

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c8ddf55e-bee0-4345-861c-098600d276ed
  17th July 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7046d292-be40-4ca8-8da9-f8a075248429. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7046d292-be40-4ca8-8da9-f8a075248429.json.