---
title: "Homelessness Case Management System (Housing Jigsaw)"
ocid: "ocds-b5fd17-7089db4c-1649-41e8-8ea3-1823b5fc87a2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7089db4c-1649-41e8-8ea3-1823b5fc87a2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7089db4c-1649-41e8-8ea3-1823b5fc87a2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7089db4c-1649-41e8-8ea3-1823b5fc87a2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "REDCAR & CLEVELAND BOROUGH COUNCIL"
published: "2025-02-18"
---

# Homelessness Case Management System (Housing Jigsaw)

Buyer: REDCAR & CLEVELAND BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-7089db4c-1649-41e8-8ea3-1823b5fc87a2

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## Summary

Redcar & Cleveland Borough Council has completed the procurement process for a Homelessness Case Management System (Housing Jigsaw) under the industry category of software package and information systems. This selective procurement was conducted via a call-off from the G-Cloud 14 Framework, with an initial contract period of 36 months beginning 1st April 2025 and an optional extension of 12 months. The contract was awarded on 10th February 2025 with an award notice published on 18th February 2025. This project will be delivered in the North East region of the United Kingdom.

This tender offers substantial opportunities for growth for businesses specialising in software solutions, particularly those focusing on case management systems in the public sector. The contract, valued at GBP 43,305, is suitable for SMEs and Voluntary, Community and Social Enterprises (VCSEs), enabling them to secure significant work with a large public authority. Companies with expertise in developing and managing software solutions for similar public sector needs would be well-positioned to compete for such procurements in the future.

## Notice

Awarded Contract for Homelessness Case Management System (Housing Jigsaw). Direct award via G-Cloud 14 Framework. Award for an initial 36 month period with an option 1 x 12 month extension period. For further updates please go to the NEPO Portal Contracts Register: https://procontract.due-north.com/ContractsRegister/ViewContractDetails?contractId=14b5ceb8-8fe7-ef11-8134-005056b64545&p=1c9e782c-541e-e611-8114-000c29c9ba21

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/600774ba-f9eb-46a1-8974-eb325161ed8a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Feb 2025 |
| Submission deadline | 10 Feb 2025 |
| Future notice date | Not specified |
| Award date | 10 Feb 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £43,305 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | REDCAR & CLEVELAND BOROUGH COUNCIL |
| Locality | REDCAR |
| Post town | Cleveland |
| Postcode | TS10 1RT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Redcar and Cleveland |
| Electoral ward | Coatham |
| Westminster constituency | Redcar |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MRI SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Feb 2025 at 16:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/600774ba-f9eb-46a1-8974-eb325161ed8a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/600774ba-f9eb-46a1-8974-eb325161ed8a
  18th February 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://procontract.due-north.com/ContractsRegister/ViewContractDetails?contractId=14b5ceb8-8fe7-ef11-8134-005056b64545&p=1c9e782c-541e-e611-8114-000c29c9ba21

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7089db4c-1649-41e8-8ea3-1823b5fc87a2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7089db4c-1649-41e8-8ea3-1823b5fc87a2.json.