--- title: "VoIP Telephony & Fibre Internet" ocid: "ocds-b5fd17-7099a396-234f-4508-a748-fd12348d1cba" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7099a396-234f-4508-a748-fd12348d1cba" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7099a396-234f-4508-a748-fd12348d1cba.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-7099a396-234f-4508-a748-fd12348d1cba.json" source: "Contracts Finder" current_stage: "Tender" buyer: "GREAT DUNMOW TOWN COUNCIL" published: "2025-09-01" --- # VoIP Telephony & Fibre Internet Buyer: GREAT DUNMOW TOWN COUNCIL Current stage: Tender OCID: ocds-b5fd17-7099a396-234f-4508-a748-fd12348d1cba [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7099a396-234f-4508-a748-fd12348d1cba) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7099a396-234f-4508-a748-fd12348d1cba.json) ## Summary Great Dunmow Town Council is undertaking a procurement process for the provision of a new VoIP telephony system and fibre internet connection, classified under networks and telecommunications equipment. This tender, titled "VoIP Telephony & Fibre Internet," is being conducted through a competitive quotation method, suitable for small and medium enterprises (SMEs), and will be managed at Foakes House, Great Dunmow, England. The procurement is currently at the tender stage, with significant dates including the deadline for clarification questions on 12 September 2025, tender submission by 22 September 2025, evaluation occurring between 22 and 26 September 2025, and a projected contract start on 1 October 2025. This tender presents an excellent opportunity for SMEs specialising in telecommunications and networking solutions to expand their business. Potential bidders are encouraged to demonstrate innovative designs that ensure flexibility, reliability, and seamless service continuity for the Council's evolving needs. The contract promises growth potential, as the system must support future extensions beyond the initially required eight phones. Moreover, businesses that excel in delivering world-class customer service and technical support could significantly benefit by gaining a stable five-year partnership with the Great Dunmow Town Council. The procurement process evaluates suppliers based on quality, price, implementation, and added value, prioritizing the Most Economically Advantageous Tender (MEAT). ## Notice Great Dunmow Town Council is inviting tenders for the provision of a new hosted telephony system and business-grade fibre internet connection under a five-year contract, with an option to review after three years. The Council currently requires eight phones, with the ability to add more in future as needed. We are seeking a modern VoIP solution supported by reliable fibre internet, together with world-class customer service and technical support. Suppliers are encouraged to put forward their own proposals and ideas for system design, showing how their solution would best meet the Council's needs for flexibility, reliability, and ease of use. The Council is particularly interested in approaches that can grow with the organisation and that ensure continuity of service in the event of any issues. Tenders will be assessed on the basis of the Most Economically Advantageous Tender (MEAT), considering quality, price, implementation, and added value. The timetable for this procurement is as follows: publication of this notice on 1 September 2025; deadline for clarification questions by 12 September 2025 (12:00 noon); deadline for tender submission by 22 September 2025 (12:00 noon); evaluation during the week of 22-26 September 2025; and notification of the award decision by 30 September 2025, with contract start planned for 1 October 2025. Suppliers wishing to discuss requirements or seek further information should contact the Deputy Town Clerk by email at deputytownclerk@greatdunmow-tc.gov.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5975cee1-e123-4e81-bfa5-0d443158de72 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Competitive quotation (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Sep 2025 | | Submission deadline | 12 Sep 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2025 - 1 Oct 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £40,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | GREAT DUNMOW TOWN COUNCIL | | Locality | GREAT DUNMOW | | Post town | Chelmsford | | Postcode | CM6 1DG | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH3 Essex | | ITL 3 | TLH35 West Essex | | Local authority | Uttlesford | | Electoral ward | Great Dunmow South & Barnston | | Westminster constituency | North West Essex | | Delivery location | Not specified | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment ### Codes - 32400000 - Networks - 32500000 - Telecommunications equipment and supplies ## Release History - 1 Sep 2025 at 13:52 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5975cee1-e123-4e81-bfa5-0d443158de72 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/5975cee1-e123-4e81-bfa5-0d443158de72 1st September 2025 - Opportunity notice on Contracts Finder ## Notice URLs - https://greatdunmow-tc.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7099a396-234f-4508-a748-fd12348d1cba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7099a396-234f-4508-a748-fd12348d1cba.json.