---
title: "*PRE-MARKET ENGAGEMENT EVENT* Children in Care - Helplines"
ocid: "ocds-b5fd17-70a5f140-73af-4d9a-b0cc-3748c7fcc197"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-70a5f140-73af-4d9a-b0cc-3748c7fcc197"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-70a5f140-73af-4d9a-b0cc-3748c7fcc197.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-70a5f140-73af-4d9a-b0cc-3748c7fcc197.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2021-09-15"
---

# *PRE-MARKET ENGAGEMENT EVENT* Children in Care - Helplines

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Planning  
OCID: ocds-b5fd17-70a5f140-73af-4d9a-b0cc-3748c7fcc197

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-70a5f140-73af-4d9a-b0cc-3748c7fcc197)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-70a5f140-73af-4d9a-b0cc-3748c7fcc197.json)

## Summary

The Department for Education is organising a pre-market engagement event titled "*PRE-MARKET ENGAGEMENT EVENT* Children in Care - Helplines" as part of its planning stage for future tender opportunities in the education and training services industry. This event is scheduled for 6th October 2021, from 2:00 PM to 3:30 PM via Microsoft Teams. Interested suppliers must confirm their attendance by emailing laura.hall@education.gov.uk by 12:00 PM on 4th October 2021. Currently, the Department has four helpline contracts valued between £330,000 and £889,000 per annum, all set to expire on 31st March 2022.

This tender presents an excellent opportunity for businesses focused on education support services, especially those that cater to children and families. Companies that provide helpline or advisory services, particularly SMEs and voluntary community social enterprises, would be well-positioned to compete. Attending the engagement event will enable prospective bidders to gain insights into the desired outcomes for any future contracts and build relationships with the buyer, thereby enhancing their opportunities for growth in this sector.

## Notice

The Department for Education currently has 4 Helpline Contracts in place. These contracts are all due to expire on the 31st March 2022 and vary in value. Please see below: Friends and Family Helpline - PS350k pa Fosterline - Contract Value - PS431,966 pa Legal family support service - PS330k pa Family advice support - PS889k pa The Department is holding an early market engagement event for a potential future opportunity on Wednesday 6 October 2021 at 2pm - 3:30pm via Microsoft Teams to enable interested suppliers to: - Hear about the potential opportunity(s) - Have a clear understanding of the outcomes the Department would require in any re-procurement. All organisations wishing to attend the event (6th October 2021) should email laura.hall@education.gov.uk no later than 12pm 4 October 2021 providing company details and the name of the person(s) attending, job role(s), email address that will be used to access the event link. Please note two individuals per organisation can attend the event. Microsoft Teams invitations will be sent after 12pm 4 October 2021.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1290ebaf-3db5-426e-af2e-17b4e11e2a30 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2021 |
| Submission deadline | Not specified |
| Future notice date | 6 Oct 2021 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | DARLINGTON |
| Post town | Darlington |
| Postcode | DL1 5QE |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC33 Darlington |
| Local authority | Darlington |
| Electoral ward | Park East |
| Westminster constituency | Darlington |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 15 Sep 2021 at 09:08 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/1290ebaf-3db5-426e-af2e-17b4e11e2a30

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1290ebaf-3db5-426e-af2e-17b4e11e2a30
  15th September 2021 - Early engagement notice on Contracts Finder
- https://education.app.jaggaer.com
  This is a pre-market engagement event only. Any information relating to the potential re-procurements of the current contracts can be found using the link below.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-70a5f140-73af-4d9a-b0cc-3748c7fcc197. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-70a5f140-73af-4d9a-b0cc-3748c7fcc197.json.
