---
title: "CA11903 - Implementation of Enterprise Service Management Solution"
ocid: "ocds-b5fd17-70a99bf4-456e-4d82-a0b8-072a14d2eb58"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-70a99bf4-456e-4d82-a0b8-072a14d2eb58"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-70a99bf4-456e-4d82-a0b8-072a14d2eb58.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-70a99bf4-456e-4d82-a0b8-072a14d2eb58.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NEW CITY COLLEGE"
published: "2023-03-17"
---

# CA11903 - Implementation of Enterprise Service Management Solution

Buyer: NEW CITY COLLEGE  
Current stage: Tender  
OCID: ocds-b5fd17-70a99bf4-456e-4d82-a0b8-072a14d2eb58

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## Summary

The New City College is seeking proposals for the implementation of an Enterprise Service Management Solution. This project falls under the services category and involves the procurement of software implementation services. The tender is currently at the open stage, with a tender period ending on 31st March 2023 and a contract period starting on 17th April 2023 and ending on 2nd August 2026. The location for the delivery of services is specified as postcode E14 0AF.

This tender presents an opportunity for businesses specializing in software implementation services to engage with New City College. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate due to the suitability criteria. Interested businesses should ensure timely submission as the tender period closes on 31st March 2023. Successful completion of the procurement process could lead to long-term collaborations and business growth opportunities in the service industry.

## Notice

The ESM solution is a software to be utilised centrally, across all service departments to enhance the customer experience and communication with our stakeholders. This objective will be achieved by sourcing an ESM solution on a single integrated business environment To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA11903. Not registered: Visit https://suppliers.multiquote.com then register and quote CA11903 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/82cde970-7f5a-431d-842a-bdf18e84a22d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Mar 2023 |
| Submission deadline | 31 Mar 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 16 Apr 2023 - 2 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEW CITY COLLEGE |
| Locality | TOWER HAMLETS |
| Post town | East London |
| Postcode | E14 0AF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Poplar |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72263000 - Software implementation services

## Release History

- 17 Mar 2023 at 16:17 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/82cde970-7f5a-431d-842a-bdf18e84a22d
- 21 Feb 2023 at 18:06 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/82cde970-7f5a-431d-842a-bdf18e84a22d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/82cde970-7f5a-431d-842a-bdf18e84a22d
  17th March 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-70a99bf4-456e-4d82-a0b8-072a14d2eb58. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-70a99bf4-456e-4d82-a0b8-072a14d2eb58.json.