--- title: "P0823 - Welfare Benefits and Debt Advice Service - AWARD" ocid: "ocds-b5fd17-70bc4e05-c895-461d-9b19-9945141c07d1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-70bc4e05-c895-461d-9b19-9945141c07d1" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-70bc4e05-c895-461d-9b19-9945141c07d1.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-70bc4e05-c895-461d-9b19-9945141c07d1.json" source: "Contracts Finder" current_stage: "Award" buyer: "BIRMINGHAM CITY COUNCIL" published: "2022-04-20" --- # P0823 - Welfare Benefits and Debt Advice Service - AWARD Buyer: BIRMINGHAM CITY COUNCIL Current stage: Award OCID: ocds-b5fd17-70bc4e05-c895-461d-9b19-9945141c07d1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-70bc4e05-c895-461d-9b19-9945141c07d1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-70bc4e05-c895-461d-9b19-9945141c07d1.json) ## Summary The Birmingham City Council has completed the public procurement process for the "P0823 - Welfare Benefits and Debt Advice Service," which falls under the community services category. The contract has been awarded following an open tender procedure. This contract will be in effect for three years, starting from 1st April 2022 to 31st March 2025. The tender was open for bids until 12:00 on 6th December 2021, covering various geographical lots within Birmingham for welfare benefits and debt advisory services. This tender presents significant opportunities for businesses specialising in welfare benefits and debt advice, particularly those capable of providing face-to-face consultations and telephone support services. Companies that focus on community services and those experienced in tribunal representation would be well-positioned to compete for the contract. Small and medium-sized enterprises (SMEs) are encouraged to take part, given that the procurement process is open to diverse suppliers with relevant capabilities, particularly in community-focused areas of Birmingham. ## Notice The Council wishes to establish a Contract for the provision of Welfare benefits, debt advice and tribunal representation service as set out in the service specification document. The services have been divided into 4 Lots: I. Face to Face Advice & Area Leadership Role: Four (4) individual geographical contracts for North, South, East, West and Central Birmingham. II. Telephone Advice Service: A city-wide telephone advice service (welfare benefits and debt advice). III. Tribunal Representation Service: Advice and representation at tribunal for any welfare benefit that has an independent right of appeal. Lot Service: Lot 1a - Face-to-Face Advice & Area Leadership Role - North Lot 1b - Face-to-Face Advice & Area Leadership Role - South Lot 1c - Face-to-Face Advice & Area Leadership Role - East Lot 1d - Face-to-Face Advice & Area Leadership Role - West & Central Lot 2 - Telephone Advice - Citywide Lot 3 - Tribunal Representation - Citywide The Contract will last for 3 years (unless terminated under the terms and conditions of contract. Please note TUPE will apply to this contract. The TUPE information will be released to you upon receipt of a signed copy of Appendix 3 - TUPE Confidentiality Agreement. You are advised to fill this in as soon as possible on receipt and return via https://in-tendhost.co.uk/birminghamcc If you are interested in quoting please click on the following link to access Birmingham City Council's tender Portal: https://in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the Invitation to Tender document and supporting information; your completed ITT should be returned by 1200hrs on 6th December 2021 using the Supplier Portal. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6a74a83c-2a3c-41af-abf4-aecfd771a864 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Apr 2022 | | Submission deadline | 6 Dec 2021 | | Future notice date | Not specified | | Award date | 3 Feb 2022 | | Contract period | 31 Mar 2022 - 31 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £667,500 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BIRMINGHAM CITY COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B4 7WB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 3 | | Supplier names | BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE; BIRMINGHAM SETTLEMENT; SPITFIRE ADVICE AND SUPPORT SERVICES ( FORMALLY CASTLE VALE TENA | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75200000 - Provision of services to the community ## Release History - 20 Apr 2022 at 14:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6a74a83c-2a3c-41af-abf4-aecfd771a864 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/6a74a83c-2a3c-41af-abf4-aecfd771a864 20th April 2022 - Awarded contract notice on Contracts Finder ## Notice URLs - https://in-tendhost.co.uk/birminghamcc - https://in-tendhost.co.uk/birminghamcc/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-70bc4e05-c895-461d-9b19-9945141c07d1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-70bc4e05-c895-461d-9b19-9945141c07d1.json.