---
title: "Supply of a Cloud Teams Telephony and Integrated Contact Centre Solution"
ocid: "ocds-b5fd17-70c0e86c-8eaa-40d2-aa37-c83f2b01dc36"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-70c0e86c-8eaa-40d2-aa37-c83f2b01dc36"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-70c0e86c-8eaa-40d2-aa37-c83f2b01dc36.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-70c0e86c-8eaa-40d2-aa37-c83f2b01dc36.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BELIEVE HOUSING"
published: "2023-05-15"
---

# Supply of a Cloud Teams Telephony and Integrated Contact Centre Solution

Buyer: BELIEVE HOUSING  
Current stage: Tender  
OCID: ocds-b5fd17-70c0e86c-8eaa-40d2-aa37-c83f2b01dc36

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-70c0e86c-8eaa-40d2-aa37-c83f2b01dc36)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-70c0e86c-8eaa-40d2-aa37-c83f2b01dc36.json)

## Summary

The believe housing organisation has issued a tender titled "Supply of a Cloud Teams Telephony and Integrated Contact Centre Solution" in the services industry category. The procurement stage is currently in the tender phase, with a submission deadline set for June 22, 2023. The contract period is scheduled to run from January 1, 2025, to December 31, 2028. The procurement method is open, with emphasis on an accelerated open procedure above threshold.

This tender for a Cloud Teams Telephony and Integrated Contact Centre Solution by believe housing offers opportunities for businesses within the technology and telecommunications sector. Small and medium enterprises (SMEs) are particularly well-suited to compete in this tender. Interested businesses with expertise in telephone network equipment, switchboard services, maintenance services, and related services should consider participating to potentially secure a contract with believe housing.

## Notice

Supply of a Cloud Teams Telephony and Integrated Contact Centre Solution Additional information: Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dd7b5ba1-1d54-43ef-ac15-bee9209a56d9 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 May 2023 |
| Submission deadline | 22 Jun 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2025 - 31 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £650,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BELIEVE HOUSING |
| Locality | COUNTY DURHAM |
| Post town | Sunderland |
| Postcode | SR7 7TT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Dawdon |
| Westminster constituency | Easington |
| Delivery location | TLC North East (England) |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services
- 64 - Postal and telecommunications services

### Codes

- 32429000 - Telephone network equipment
- 32543000 - Telephone switchboards
- 32550000 - Telephone equipment
- 32551000 - Telephone cables and associated equipment
- 32551400 - Telephone network
- 50334110 - Telephone network maintenance services
- 64214200 - Telephone switchboard services

## Release History

- 15 May 2023 at 10:46 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/dd7b5ba1-1d54-43ef-ac15-bee9209a56d9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dd7b5ba1-1d54-43ef-ac15-bee9209a56d9
  15th May 2023 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/believehousing/aspx/
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-70c0e86c-8eaa-40d2-aa37-c83f2b01dc36. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-70c0e86c-8eaa-40d2-aa37-c83f2b01dc36.json.