---
title: "ICT Enterprise Communication Services"
ocid: "ocds-b5fd17-70c3f458-d55c-4a66-a7e8-98d963ec2732"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-70c3f458-d55c-4a66-a7e8-98d963ec2732"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-70c3f458-d55c-4a66-a7e8-98d963ec2732.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-70c3f458-d55c-4a66-a7e8-98d963ec2732.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE"
published: "2021-07-23"
---

# ICT Enterprise Communication Services

Buyer: POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE  
Current stage: Tender  
OCID: ocds-b5fd17-70c3f458-d55c-4a66-a7e8-98d963ec2732

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-70c3f458-d55c-4a66-a7e8-98d963ec2732)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-70c3f458-d55c-4a66-a7e8-98d963ec2732.json)

## Summary

The Police and Crime Commissioner for North Wales Police is conducting a tender for "ICT Enterprise Communication Services" in the IT services industry, specifically focusing on consulting, software development, Internet, and support. This procurement process is currently in the Tender stage, having been published on 23 July 2021, with a closing date for submissions set for 23 August 2021. The contract is expected to commence on 1 October 2022, running for an initial period of four years, with potential for a three-year extension. The estimated value of this contract ranges from £970,000 to £8.5 million, with delivery addresses spanning across the United Kingdom and other territories.

This contract presents an excellent opportunity for businesses involved in IT services, particularly those specializing in network management, consultancy, software programming, and technical support. Small and medium-sized enterprises (SMEs) will find this tender particularly appealing as it encourages participation from companies of that size. Interested parties should be experienced in managing converged voice and data networks, particularly those utilising Cisco technology, as well as providing ongoing operational service delivery and maintenance.

## Notice

Enterprise Communication Services incorporates the provisioning, management, improvement, administration and troubleshooting of Network Services as well as providing advice and guidance for the future roadmap. The current network is a converged voice and data network harnessing Cisco technology on NWP sites linked to a managed MPLS service. NWP own the Cisco equipment and require the supplier to proactively manage both the equipment and day to day operational service delivery (respond to incidents, requests and changes) liaising with the provider where required. The contract will be for a initial period of 4 years with the possibility of extending it for an additional 3 years. The start date will be agreed with the current provider and the new to allow sufficient time for handover to be competed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/29d06ba6-47cd-46bc-adcf-0c6ed76bc982 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jul 2021 |
| Submission deadline | 23 Aug 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2022 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE |
| Locality | COLWYN BAY, NORTH WALES |
| Post town | Llandudno |
| Postcode | LL29 8AW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Conwy |
| Electoral ward | Glyn |
| Westminster constituency | Clwyd North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72200000 - Software programming and consultancy services
- 72220000 - Systems and technical consultancy services
- 72250000 - System and support services
- 72400000 - Internet services
- 72700000 - Computer network services

## Release History

- 23 Jul 2021 at 11:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/29d06ba6-47cd-46bc-adcf-0c6ed76bc982

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/29d06ba6-47cd-46bc-adcf-0c6ed76bc982
  23rd July 2021 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=38929&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183
  User / Company

## Notice URLs

- http://www.north-wales.police.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-70c3f458-d55c-4a66-a7e8-98d963ec2732. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-70c3f458-d55c-4a66-a7e8-98d963ec2732.json.
