---
title: "Customer Relationship Management (CRM) Tool - for GDPR"
ocid: "ocds-b5fd17-70c50f5e-a1d1-4630-98c5-6c72f102e227"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-70c50f5e-a1d1-4630-98c5-6c72f102e227"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-70c50f5e-a1d1-4630-98c5-6c72f102e227.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-70c50f5e-a1d1-4630-98c5-6c72f102e227.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE PLANNING INSPECTORATE"
published: "2023-09-05"
---

# Customer Relationship Management (CRM) Tool - for GDPR

Buyer: THE PLANNING INSPECTORATE  
Current stage: Award  
OCID: ocds-b5fd17-70c50f5e-a1d1-4630-98c5-6c72f102e227

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-70c50f5e-a1d1-4630-98c5-6c72f102e227)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-70c50f5e-a1d1-4630-98c5-6c72f102e227.json)

## Summary

The Planning Inspectorate located in Bristol, England, recently completed a procurement process for a Customer Relationship Management (CRM) Tool required for GDPR compliance. The contract, awarded to SALESAGILITY LIMITED, is valued at £27,700 GBP. The procurement method used was 'selective' through a call-off from a framework agreement. The contract period is from September 1, 2023, to August 31, 2025, with the tender period ending on August 3, 2023.

This procurement opportunity can benefit businesses, especially those in the services industry focusing on software packages and information systems. Small and medium-sized enterprises (SMEs) might find this tender particularly suitable. Businesses interested in providing CRM solutions for data management and GDPR compliance to public sector organisations should consider engaging with The Planning Inspectorate for potential future opportunities to expand their operations.

## Notice

Crown Commercial service - GCloud 13 Framework Agreement RM1557.13 Lot 2 Cloud Software Call-Off Contract Provision of a Customer Relationship Management (CRM) system to support Planning Inspectorate data management and compliance with GDPR/DPA 2018 and provide a central repository of all our Records of Processing Activities (ROPA's) data sharing agreements and asset register for all business units across the organisation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1575b8f8-7b52-42ad-a596-7c98763598c9 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Sep 2023 |
| Submission deadline | 3 Aug 2023 |
| Future notice date | Not specified |
| Award date | 17 Aug 2023 |
| Contract period | 31 Aug 2023 - 31 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £27,700 |
| Lots value | Not specified |
| Awards value | £27,700 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE PLANNING INSPECTORATE |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 6PN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Lawrence Hill |
| Westminster constituency | Bristol East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SALESAGILITY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 Sep 2023 at 09:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1575b8f8-7b52-42ad-a596-7c98763598c9

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1575b8f8-7b52-42ad-a596-7c98763598c9
  5th September 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/organisations/planning-inspectorate

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-70c50f5e-a1d1-4630-98c5-6c72f102e227. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-70c50f5e-a1d1-4630-98c5-6c72f102e227.json.