--- title: "Great Yarmouth Borough Council Environmental Health, Planning and Licensing IT System" ocid: "ocds-b5fd17-70d945fd-8ce4-4695-8d2e-4db3b4298c84" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-70d945fd-8ce4-4695-8d2e-4db3b4298c84" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-70d945fd-8ce4-4695-8d2e-4db3b4298c84.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-70d945fd-8ce4-4695-8d2e-4db3b4298c84.json" source: "Contracts Finder" current_stage: "Tender" buyer: "EAST SUFFOLK COUNCIL" published: "2024-07-22" --- # Great Yarmouth Borough Council Environmental Health, Planning and Licensing IT System Buyer: EAST SUFFOLK COUNCIL Current stage: Tender OCID: ocds-b5fd17-70d945fd-8ce4-4695-8d2e-4db3b4298c84 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-70d945fd-8ce4-4695-8d2e-4db3b4298c84) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-70d945fd-8ce4-4695-8d2e-4db3b4298c84.json) ## Summary Great Yarmouth Borough Council is seeking to procure a comprehensive IT system that will replace multiple legacy systems covering Environmental Health, Licensing, Planning and Building Control, ASB and community safety, and Assisted Living. The Council aims to enhance customer experience, reduce administrative burdens, and enable advanced functionalities such as self-service, mobile working, and performance management reporting. The procurement process is currently in the tender stage with the use of an open procedure (above threshold), and bids are to be submitted by 30th August 2024. Implementation preparation begins the week of 23rd September 2024, and the project is scheduled to be fully operational by the end of December 2025. This tender is specifically suitable for SMEs and falls within the software package and information systems industry category, with delivery expected in the East of England, UK. This tender provides a substantial opportunity for IT companies specialising in comprehensive software solutions to establish a long-term relationship with a local authority. Businesses that excel in developing and integrating industry-specific software packages, such as those for environmental health, licensing, and planning systems, will find this tender particularly fitting. Additionally, companies proficient in mobile solutions, self-service functionalities, and administrative efficiency improvements will have a competitive edge. By securing this contract, companies can leverage their expertise to not only enhance their portfolio but also to contribute to the advancement of public sector technology infrastructure, leading to potential further opportunities in the public sector. ## Notice Great Yarmouth Borough Council ("GYBC", "the Council", "the Authority") is looking to replace a number of legacy systems covering the following service areas with one hosted system, allowing the Council to take advantage of the advances in technology: 1. Environmental Health (including but not limited to food safety, health and safety, pollution control, environmental protection, private water supplies) 2. Licensing (including but not limited to taxis, animal welfare, scrap metal, alcohol, TENs, gambling) 3. Planning and Building Control (including but not limited to development control, building control, LLPG and land charges) 4. ASB and community safety 5. Assisted living (including DFG and other grants) The system must be able to deliver improved customer experience, reduce administrative burden on officers, make use of self service, include mobile working, provide performance management reports/dashboards. The system must also be accessible to the Customer Service department for the answering of customer queries. System Schedule will be as Follows: Implementation Preparation - w/c 23rd September 2024 The System Go Live Start Date (staged approach) - January 2025 Complete System Live - End of December 2025 Additional information: The tender documentation is free to access on the following link. https://in-tendhost.co.uk/eastsuffolk Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b00e4b23-61c2-47be-bc12-aa5a1e2043e9 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Jul 2024 | | Submission deadline | 30 Aug 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 23 Sep 2024 - 23 Sep 2033 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | EAST SUFFOLK COUNCIL | | Locality | NORFOLK | | Post town | Norwich | | Postcode | NR30 2QF | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Great Yarmouth | | Electoral ward | Nelson | | Westminster constituency | Great Yarmouth | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems - 48100000 - Industry specific software package - 48214000 - Network operating system software package - 48218000 - License management software package - 48983000 - Development software package ## Release History - 22 Jul 2024 at 10:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b00e4b23-61c2-47be-bc12-aa5a1e2043e9 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/b00e4b23-61c2-47be-bc12-aa5a1e2043e9 22nd July 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/eastsuffolk/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/eastsuffolk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-70d945fd-8ce4-4695-8d2e-4db3b4298c84. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-70d945fd-8ce4-4695-8d2e-4db3b4298c84.json.