---
title: "Provision of Consultancy Service for Corporate User Experience Programme"
ocid: "ocds-b5fd17-70e67bbc-3e05-42c4-8f7d-b4303a326673"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-70e67bbc-3e05-42c4-8f7d-b4303a326673"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-70e67bbc-3e05-42c4-8f7d-b4303a326673.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-70e67bbc-3e05-42c4-8f7d-b4303a326673.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2025-05-29"
---

# Provision of Consultancy Service for Corporate User Experience Programme

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-70e67bbc-3e05-42c4-8f7d-b4303a326673

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## Summary

The procurement process for the provision of consultancy services for the Corporate User Experience Programme by Network Rail has been completed. The buying organisation, Crown Commercial Service, conducted a selective procurement method via a call-off from a framework agreement. The procurement was classified under the industry category of Evaluation Consultancy Services, with a total contract value of £2,757,823 GBP. This award, published on 29th May 2025, covers a wide geographical area in the United Kingdom, including regions such as North East, North West, and Scotland, among others. The contract period extends from 15th May 2025 to 14th December 2026.

This tender presents significant opportunities for growth, particularly for large-scale consultancy firms experienced in programme management and assurance services. Companies like CAPGEMINI UK PLC, the awarded supplier, are well-suited to compete due to their robust expertise and capability to manage complex projects. Although not marked for SMEs or VCSEs, this contract reflects a lucrative endeavour for businesses aiming to expand their portfolio in public sector consultancy projects across diverse UK locations.

## Notice

PMO consultancy services for Programme management & Programme assurance of a complex Programme(CUE-Customer User Experience) at Network Rail

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a3094b6b-3b2a-4e6a-a9c8-862c32fdb75b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 May 2025 |
| Submission deadline | 22 Oct 2024 |
| Future notice date | Not specified |
| Award date | 11 May 2025 |
| Contract period | 14 May 2025 - 14 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,757,823 |
| Lots value | Not specified |
| Awards value | £2,757,823 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPGEMINI |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79419000 - Evaluation consultancy services

## Release History

- 29 May 2025 at 10:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a3094b6b-3b2a-4e6a-a9c8-862c32fdb75b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a3094b6b-3b2a-4e6a-a9c8-862c32fdb75b
  29th May 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9cefb1b0-604f-4504-94cd-437fb63b639a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c0a1441b-7161-4ebd-a83b-5c0110992d36
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/13d2b47a-55a8-408b-aa15-b02a01bbe2f7
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/56d8fa51-4f43-447d-bc99-925ce6370743

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-70e67bbc-3e05-42c4-8f7d-b4303a326673. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-70e67bbc-3e05-42c4-8f7d-b4303a326673.json.