---
title: "IT Service Management"
ocid: "ocds-b5fd17-7147ac40-d3b3-4d05-a607-30d456114ec1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7147ac40-d3b3-4d05-a607-30d456114ec1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7147ac40-d3b3-4d05-a607-30d456114ec1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7147ac40-d3b3-4d05-a607-30d456114ec1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WOLVERHAMPTON CITY COUNCIL"
published: "2020-11-05"
---

# IT Service Management

Buyer: WOLVERHAMPTON CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-7147ac40-d3b3-4d05-a607-30d456114ec1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7147ac40-d3b3-4d05-a607-30d456114ec1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7147ac40-d3b3-4d05-a607-30d456114ec1.json)

## Summary

The procurement process for the IT Service Management contract is led by Wolverhampton City Council, focusing on the software package and information systems industry. This contract, valued at £251,809, is classified under the CPV code 48000000. The tender period ended on 20 April 2020, and the contract commenced on 3 August 2020, running until 2 August 2022. This selective procurement method involved a call-off from a framework agreement, and the tender has been awarded to the supplier ALFAPEOPLE UK LTD.

This tender represents a significant opportunity for businesses in the IT services sector, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Those with expertise in developing and managing IT service management platforms will be well-positioned to engage in similar future tenders and benefit from collaborations with local government entities like Wolverhampton City Council.

## Notice

IT Service Management Platform

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/38dbbc0f-f19c-4be3-a52e-147256626b81 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Nov 2020 |
| Submission deadline | 20 Apr 2020 |
| Future notice date | Not specified |
| Award date | 29 Jul 2020 |
| Contract period | 2 Aug 2020 - 2 Aug 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £251,809 |
| Lots value | Not specified |
| Awards value | £251,809 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WOLVERHAMPTON CITY COUNCIL |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALFAPEOPLE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 Nov 2020 at 15:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/38dbbc0f-f19c-4be3-a52e-147256626b81

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/38dbbc0f-f19c-4be3-a52e-147256626b81
  5th November 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7147ac40-d3b3-4d05-a607-30d456114ec1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7147ac40-d3b3-4d05-a607-30d456114ec1.json.