--- title: "TfL 01104 Support Services HP1000 Series Systems" ocid: "ocds-b5fd17-715c7ae8-5668-4d9d-8879-b0a2820e6d33" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-715c7ae8-5668-4d9d-8879-b0a2820e6d33" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-715c7ae8-5668-4d9d-8879-b0a2820e6d33.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-715c7ae8-5668-4d9d-8879-b0a2820e6d33.json" source: "Contracts Finder" current_stage: "Tender" buyer: "TRANSPORT FOR LONDON" published: "2018-04-27" --- # TfL 01104 Support Services HP1000 Series Systems Buyer: TRANSPORT FOR LONDON Current stage: Tender OCID: ocds-b5fd17-715c7ae8-5668-4d9d-8879-b0a2820e6d33 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-715c7ae8-5668-4d9d-8879-b0a2820e6d33) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-715c7ae8-5668-4d9d-8879-b0a2820e6d33.json) ## Summary The procurement process titled "TfL 01104 Support Services HP1000 Series Systems" is initiated by Transport for London (TfL), focusing on the maintenance and repair of signalling systems for the London Underground Bakerloo line. This active tender falls under the category of services and is managed through a selective procurement method, specifically using a negotiated procedure. The tender period is set to conclude on 16th May 2018, with the contract period commencing from 1st August 2018 and lasting until 1st August 2023. The total contract value is estimated at £800,000, with a minimum requirement of £300,000. The services required include support for the ageing Hewlett Packard systems in various locations including the UK and other territories. This tender presents significant opportunities for businesses specialising in maintenance and repair services, particularly those with expertise in computer equipment and signalling systems. Companies capable of providing technical support, spare parts, repair services, and training would be well-positioned to compete for this contract. Given the historical nature of the systems and the irregular frequency of Requests for Quotation (RFQs), businesses that can demonstrate reliability and efficiency in managing aging technologies will find this an advantageous opportunity for growth. ## Notice The London Underground Bakerloo lines' signalling systems are controlled by dual Hewlett Packard A Series systems which range in age from approximately twenty five to thirty five years' old. The systems are supported by a team of Company engineers with the experience and knowledge to carry out first and second line support and repair. The Company also has an inventory of spares for the systems held in store which with suitable testing can be released for signalling system and control repair. The proposed support contract will ask the Contractor to provide a remote third line support service for testing and fault finding, repair and replacement as instructed by LU Bakerloo Line signal engineers. Support shall be triggered by LU sending a Request for Quotation (RFQ) to the Contractor. LU's requirement is historically made on an irregular time-to-time basis usually at least twice a year although in such old systems historical performance is not necessary an indication of the future failure pattern. The RFQ's will cover several types of requirement including repair and calibration of hardware, response to technical query requiring a written response, supply of replacement hardware, a requirement for training and an annual obsolescence report. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/da333803-d924-4bc7-bd4b-c9f225f77a53 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Apr 2018 | | Submission deadline | 16 May 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Jul 2018 - 1 Aug 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £800,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TRANSPORT FOR LONDON | | Locality | LONDON | | Post town | South West London | | Postcode | SW1H 0BD | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 50 - Repair and maintenance services - 72 - IT services: consulting, software development, Internet and support ### Codes - 50312000 - Maintenance and repair of computer equipment - 72110000 - Hardware selection consultancy services ## Release History - 27 Apr 2018 at 08:42 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/da333803-d924-4bc7-bd4b-c9f225f77a53 - 20 Apr 2018 at 14:28 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/da333803-d924-4bc7-bd4b-c9f225f77a53 - 18 Apr 2018 at 14:56 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/da333803-d924-4bc7-bd4b-c9f225f77a53 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/da333803-d924-4bc7-bd4b-c9f225f77a53 27th April 2018 - Opportunity notice on Contracts Finder ## Notice URLs - https://tfl.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-715c7ae8-5668-4d9d-8879-b0a2820e6d33. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-715c7ae8-5668-4d9d-8879-b0a2820e6d33.json.