---
title: "MS Teams Telephony"
ocid: "ocds-b5fd17-715f4bc2-5227-4170-8782-1049fffdfa2e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-715f4bc2-5227-4170-8782-1049fffdfa2e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-715f4bc2-5227-4170-8782-1049fffdfa2e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-715f4bc2-5227-4170-8782-1049fffdfa2e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ADVISORY, CONCILIATION AND ARBITRATION SERVICE"
published: "2025-10-15"
---

# MS Teams Telephony

Buyer: ADVISORY, CONCILIATION AND ARBITRATION SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-715f4bc2-5227-4170-8782-1049fffdfa2e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-715f4bc2-5227-4170-8782-1049fffdfa2e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-715f4bc2-5227-4170-8782-1049fffdfa2e.json)

## Summary

The procurement process for the "MS Teams Telephony" service has concluded, with the contract being awarded on 22nd July 2025. This tender falls under the services industry category, specifically relating to telephone networks, and will be implemented across regions in England, Scotland, and Wales. The Advisory, Conciliation and Arbitration Service, headquartered in London, facilitated this selective procurement via a call-off from a framework agreement. The procurement progressed from the tender stage, which ended on 2nd July 2025, to the award stage, with the contract period set from 18th October 2025 to 17th October 2028, valuing the project at £230,000.

This tender presents a significant opportunity for firms specializing in telephony solutions, particularly those experienced with Microsoft Teams Direct Routing. It offers a sizeable project with a multi-year contract, ideal for established companies able to operate at scale, though it's not specifically targeting SMEs or VCSEs as per the tender suitability criteria. The successful bidder, Gamma Network Solutions Limited, illustrates the type of company that could thrive under this procurement, indicating the potential growth and networking opportunities it entails for those in the telecommunications services sector.

## Notice

Microsoft Teams Direct Routing solution

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/97576382-de90-49ac-a842-6b6355f2a85d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Oct 2025 |
| Submission deadline | 2 Jul 2025 |
| Future notice date | Not specified |
| Award date | 21 Jul 2025 |
| Contract period | 17 Oct 2025 - 17 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £230,000 |
| Lots value | Not specified |
| Awards value | £145,304 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ADVISORY, CONCILIATION AND ARBITRATION SERVICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0TL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GAMMA NETWORK SOLUTIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32551400 - Telephone network

## Release History

- 15 Oct 2025 at 15:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/97576382-de90-49ac-a842-6b6355f2a85d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/97576382-de90-49ac-a842-6b6355f2a85d
  15th October 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/962c9937-259a-470c-b04f-e7be7e94e66f

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-715f4bc2-5227-4170-8782-1049fffdfa2e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-715f4bc2-5227-4170-8782-1049fffdfa2e.json.