---
title: "Incident Response Retainer"
ocid: "ocds-b5fd17-7169e61a-ad84-461e-ade3-ae099a2b07c8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7169e61a-ad84-461e-ade3-ae099a2b07c8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7169e61a-ad84-461e-ade3-ae099a2b07c8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7169e61a-ad84-461e-ade3-ae099a2b07c8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE FINANCIAL CONDUCT AUTHORITY"
published: "2022-03-04"
---

# Incident Response Retainer

Buyer: THE FINANCIAL CONDUCT AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-7169e61a-ad84-461e-ade3-ae099a2b07c8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7169e61a-ad84-461e-ade3-ae099a2b07c8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7169e61a-ad84-461e-ade3-ae099a2b07c8.json)

## Summary

The Financial Conduct Authority has completed a procurement process for an "Incident Response Retainer" contract, intending to secure cyber incident response services. This procurement, classified under IT services, was conducted using a selective method as a call-off from a framework agreement. The contract has a total value of £100,000 and was awarded to Phoenix Software Limited, with the contract period spanning from 4th March 2022 to 3rd March 2023. The tender period concluded on 25th February 2022, and it took place in London (E20 1JN).

This tender presents significant opportunities for businesses especially in the IT services sector, particularly those specialising in cyber security and incident response. Companies with expertise in consulting, software development, or support services would find themselves well positioned to compete for similar future tenders. The growing trend towards addressing cyber threats creates a fertile ground for business growth in this domain.

## Notice

Provision of cyber incident response service and assistance with planning and BAU activities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/66943377-e126-4862-ae78-17b2772740d7 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Mar 2022 |
| Submission deadline | 25 Feb 2022 |
| Future notice date | Not specified |
| Award date | 28 Feb 2022 |
| Contract period | 4 Mar 2022 - 3 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £85,636 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Mar 2022 at 15:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/66943377-e126-4862-ae78-17b2772740d7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/66943377-e126-4862-ae78-17b2772740d7
  4th March 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7169e61a-ad84-461e-ade3-ae099a2b07c8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7169e61a-ad84-461e-ade3-ae099a2b07c8.json.