---
title: "Payroll Bureau Software ITT"
ocid: "ocds-b5fd17-7171e702-8b48-44f2-ae5e-646f45187c61"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7171e702-8b48-44f2-ae5e-646f45187c61"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7171e702-8b48-44f2-ae5e-646f45187c61.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7171e702-8b48-44f2-ae5e-646f45187c61.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2024-10-01"
---

# Payroll Bureau Software ITT

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-7171e702-8b48-44f2-ae5e-646f45187c61

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## Summary

Norfolk County Council has issued an Invitation to Tender (ITT) for the procurement of new payroll bureau software for the Direct Payment Support Service (DPSS). The tender, titled "Payroll Bureau Software ITT," falls under the industry category of software package and information systems. The procurement process is currently in the tender stage, with a deadline for submissions on 1st November 2024 at 11:00 AM. The contract will commence on 31st January 2025 and conclude on 20th December 2028. This open procedure seeks to enhance the payroll services provided to 1500 employers and 2500 personal assistants within the DPSS based in Norfolk, East of England (postal code: NR1 2DH).

This tender offers a significant opportunity for software businesses specialising in payroll solutions to expand their market presence. The sought-after software must improve accuracy, efficiency, and security in payroll processing and enhance user satisfaction through online access and self-service options. Businesses experienced in compliance with UK payroll legislation, including tax, national insurance, and pensions, are well-suited for this opportunity. The contract's sizeable user base and the potential for long-term engagement make it an attractive proposition for companies aiming to grow their portfolio in public sector contracts. Although not recurrent, the project provides a strategic foothold in public service software provisioning.

## Notice

Norfolk County Council is purchasing new payroll software for the Direct Payment Support Service (DPSS). DPSS provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides a payroll bureau service for 1500 Employers, employing around 2500 personal assistants (PAs) predominantly on zero hours contracts and paid through the DPSS payroll system. DPSS is looking for a new payroll bureau software that can provide the following benefits: * Improve the accuracy, efficiency, and security of the payroll processing and reporting. * Ensure compliance with the UK payroll legislation and regulations, including tax, national insurance, pensions, and statutory payments. * Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication. * Reduce the operational costs and risks associated with the payroll processing and reporting. * Support the growth and development of the DPSS and its services. Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions. Additional information: Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1b883509-8cbe-435e-b3c3-7bbe0741ddbb |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Oct 2024 |
| Submission deadline | 1 Nov 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Jan 2025 - 20 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORFOLK |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 1 Oct 2024 at 11:26 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1b883509-8cbe-435e-b3c3-7bbe0741ddbb
- 1 Oct 2024 at 11:26 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1b883509-8cbe-435e-b3c3-7bbe0741ddbb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1b883509-8cbe-435e-b3c3-7bbe0741ddbb
  1st October 2024 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/norfolkcc/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://www.norfolk.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7171e702-8b48-44f2-ae5e-646f45187c61. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7171e702-8b48-44f2-ae5e-646f45187c61.json.
