---
title: "Ivanti Cherwell ITSM renewal"
ocid: "ocds-b5fd17-718d9194-6815-4c58-a1a9-bbf51db01453"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-718d9194-6815-4c58-a1a9-bbf51db01453"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-718d9194-6815-4c58-a1a9-bbf51db01453.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-718d9194-6815-4c58-a1a9-bbf51db01453.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF EAST ANGLIA"
published: "2023-09-01"
---

# Ivanti Cherwell ITSM renewal

Buyer: UNIVERSITY OF EAST ANGLIA  
Current stage: Award  
OCID: ocds-b5fd17-718d9194-6815-4c58-a1a9-bbf51db01453

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-718d9194-6815-4c58-a1a9-bbf51db01453)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-718d9194-6815-4c58-a1a9-bbf51db01453.json)

## Summary

The University of East Anglia has recently completed the awarding of a contract for the renewal of their IT Service Management Tool with Ivanti UK Limited. The procurement process was conducted through a single tender action under the direct procurement method. The contract period starts on 1st August 2023 and ends on 31st July 2024. The tender was set to close on 18th July 2023, with the contract being located in Norwich, England. The main procurement category for this tender is IT services.

This tender presents an opportunity for businesses specialising in IT services, consulting, software development, and internet support to engage with the University of East Anglia. Companies looking to provide these goods and services to educational institutions like universities may find this tender particularly suited for their business growth. Understanding the requirements and capabilities needed for IT service management tools will be beneficial for businesses looking to compete effectively in similar procurement processes.

## Notice

Renewal of IT Service Management Tool that supports several key service management practices. A single action tender has been undertaken.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/da2c5628-d805-40ce-992b-80f15361cacb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Sep 2023 |
| Submission deadline | 18 Jul 2023 |
| Future notice date | Not specified |
| Award date | 17 Jul 2023 |
| Contract period | 31 Jul 2023 - 31 Jul 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF EAST ANGLIA |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR4 7TJ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | University |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IVANTI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Sep 2023 at 13:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/da2c5628-d805-40ce-992b-80f15361cacb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/da2c5628-d805-40ce-992b-80f15361cacb
  1st September 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-718d9194-6815-4c58-a1a9-bbf51db01453. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-718d9194-6815-4c58-a1a9-bbf51db01453.json.