---
title: "AWARDED contract to gather and analyse customer generated data from external and council social media channels"
ocid: "ocds-b5fd17-71bd8b41-8554-41ed-9d5a-5cef6122c078"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-71bd8b41-8554-41ed-9d5a-5cef6122c078"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-71bd8b41-8554-41ed-9d5a-5cef6122c078.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-71bd8b41-8554-41ed-9d5a-5cef6122c078.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH HERTFORDSHIRE DISTRICT COUNCIL"
published: "2021-10-08"
---

# AWARDED contract to gather and analyse customer generated data from external and council social media channels

Buyer: NORTH HERTFORDSHIRE DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-71bd8b41-8554-41ed-9d5a-5cef6122c078

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-71bd8b41-8554-41ed-9d5a-5cef6122c078)  
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## Summary

The North Hertfordshire District Council has completed a public procurement process, wherein they awarded a contract for the gathering and analysis of customer-generated data from both external and council social media channels. The contract, titled "AWARDED contract to gather and analyse customer generated data from external and council social media channels", falls within the software package and information systems industry category and has a total contract value of £43,040. The procurement method employed was a direct single tender action, with the tender period having concluded on 20th August 2021, and the contract period spanning from 23rd August 2021 to 31st March 2022. The contract was published on 8th October 2021.

This tender presents a notable opportunity for small and medium-sized enterprises (SMEs) and voluntary or community sector enterprises (VCSEs) that specialise in data analytics, social media management, or related software solutions. Businesses with experience in analysing customer data and providing actionable insights through digital platforms would be particularly well-suited to engage with similar opportunities in the future, potentially enhancing their growth prospects in the public sector.

## Notice

North Hertfordshire District Council (NHDC) has awarded a contract to gather and analyse customer generated data from external and council social media channels.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e8e51e61-d500-4325-8616-507daf70598b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2021 |
| Submission deadline | 19 Aug 2021 |
| Future notice date | Not specified |
| Award date | 19 Aug 2021 |
| Contract period | 22 Aug 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £43,040 |
| Lots value | Not specified |
| Awards value | £43,040 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH HERTFORDSHIRE DISTRICT COUNCIL |
| Locality | LETCHWORTH |
| Post town | Stevenage |
| Postcode | SG6 3JF |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | North Hertfordshire |
| Electoral ward | Letchworth South West |
| Westminster constituency | North East Hertfordshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZENCITY TECHNOLOGIES US |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 8 Oct 2021 at 10:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e8e51e61-d500-4325-8616-507daf70598b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e8e51e61-d500-4325-8616-507daf70598b
  8th October 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-71bd8b41-8554-41ed-9d5a-5cef6122c078. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-71bd8b41-8554-41ed-9d5a-5cef6122c078.json.