---
title: "Measuring of Patient Experience - Research & Survey Services"
ocid: "ocds-b5fd17-71dd21f0-5bfc-49e7-822a-338e307087bc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-71dd21f0-5bfc-49e7-822a-338e307087bc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-71dd21f0-5bfc-49e7-822a-338e307087bc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-71dd21f0-5bfc-49e7-822a-338e307087bc.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST"
published: "2019-07-22"
---

# Measuring of Patient Experience - Research & Survey Services

Buyer: NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST  
Current stage: Tender  
OCID: ocds-b5fd17-71dd21f0-5bfc-49e7-822a-338e307087bc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-71dd21f0-5bfc-49e7-822a-338e307087bc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-71dd21f0-5bfc-49e7-822a-338e307087bc.json)

## Summary

The North East Ambulance Service NHS Foundation Trust is currently conducting a public procurement process titled "Measuring of Patient Experience - Research & Survey Services." This tender, classified under the market research services category (CPV code 79310000), is situated in the North East region of the United Kingdom. The procurement follows an open procedure and is currently in the tender stage, with proposals to be submitted by 27th August 2019. The contract period is set to commence on 31st January 2020 and will conclude on 30th January 2023, with a total value of £150,000.

This tender opportunity presents substantial potential for growth, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in research and survey services. Companies that can demonstrate expertise in measuring customer satisfaction and have the necessary resources and qualifications to meet the requirements are encouraged to participate. Engaging in this procurement can enhance business visibility and open doors to future contracts within the public sector.

## Notice

In order to take part in this procurement, suppliers need to register at the following link - https://procontract.due-north.com/register It is free to do so, and once complete you will gain access to this and all other opportunities NEAS publish, as well as those from other public bodies using the portal. Once registered, please search for project ref: DN424109, express your interest, and the ITT document will be auto-published to you. This ITT has been created by North East Ambulance Service NHS Foundation Trust (NEAS). Its purpose is to invite proposals from suitably experienced, resourced and qualified supplier(s) of Research & Survey Services, to measure the Patient Experience of our Service Users.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/73a8fdf8-02e0-43c7-8d4e-f7a91a14f8ae |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2019 |
| Submission deadline | 27 Aug 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Jan 2020 - 30 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services
- 79342311 - Customer satisfaction survey

## Release History

- 22 Jul 2019 at 03:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/73a8fdf8-02e0-43c7-8d4e-f7a91a14f8ae
- 22 Jul 2019 at 00:21 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4f031f8b-b929-47ce-b58b-fe75f12d919b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/73a8fdf8-02e0-43c7-8d4e-f7a91a14f8ae
  22nd July 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/4f031f8b-b929-47ce-b58b-fe75f12d919b
  22nd July 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- https://procontract.due-north.com/register
- https://www.neas.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-71dd21f0-5bfc-49e7-822a-338e307087bc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-71dd21f0-5bfc-49e7-822a-338e307087bc.json.