---
title: "ICT Escalator Web Application Customer Journey"
ocid: "ocds-b5fd17-72119036-adca-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-72119036-adca-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-72119036-adca-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-72119036-adca-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF BEDFORDSHIRE"
published: "2017-01-19"
---

# ICT Escalator Web Application Customer Journey

Buyer: UNIVERSITY OF BEDFORDSHIRE  
Current stage: Award  
OCID: ocds-b5fd17-72119036-adca-11e6-9901-0019b9f3037b

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## Summary

The University of Bedfordshire is seeking proposals for the "ICT Escalator Web Application Customer Journey," part of a three-year European Regional Development Fund (ERDF) initiative aimed at enhancing online trading capabilities for SMEs in the South East Midlands, including Aylesbury, Luton, and Milton Keynes. The procurement is currently in the Award stage, having concluded the tender submission period on 13th December 2016. The contract commenced on 16th December 2016, and is projected to last until 16th December 2019. The service required falls under the category of software supply, specifically web-based applications that can manage project delivery and automate various processes.

This contract presents a significant opportunity for businesses engaging in software development, particularly those specialising in open-source content management systems like Drupal or Wordpress, to partner with universities on innovative projects aimed at boosting local economies. Companies with the capability to develop role-based applications that ensure user-specific access and efficient project management will find strong alignment with the project's goals. Additionally, the project will support not only the enhancement of existing businesses but also facilitate the establishment of new enterprises, creating a further market for innovative providers.

## Notice

ICT Escalator is a 3 year ERDF project from the 2014-2020 programmes which is being led by the University of Bedfordshire. The project provides a first connection between SME businesses and Universities to support businesses to trade online. It will operate across the South East Midlands, an area which covers Aylesbury, Banbury, Bedford, Bicester, Daventry, Kettering, Leighton Buzzard, Luton, Milton Keynes and Northampton. The objective is to provide 150 businesses across the geography with a short, expert intervention looking at how a business might use online trade as a way to access new markets or offer new products or improve productivity. A second element of the project is the grant element whereby a business may apply for a grant of between PS1-15,000 at a 30% intervention rate to deliver the plan laid out in stage 1. Businesses will be supported to deliver new to market and new to business products and services. Additionally 55 new businesses will be helped to start up from scratch. The University of Bedfordshire is the Accountable body and is responsible for the delivery of outputs, project management and financial accounting and compliance with ERDF regulations. Any contract resulting from this enquiry is issued under the University's terms and conditions including payment terms. System requirements Overall The University needs to have a system in place to track and manage the delivery of the project. This brief is to procure this system. The purpose of the system is to automate as much of the processes as possible, providing an auditable, low-carbon method of managing approximately 300 small-data-volume users. It is unlikely that the system would have to cope with more than 15 concurrent users. The system will be a web based application with role-based restricted access to many areas of the site. Our preference is for an open-source content management system such as Drupal or Wordpress operating through a cloud hosted environment. This must be compliant with CESG Cloud principles found here: https://www.gov.uk/government/publications/implementing-the-cloud-security-principles/implementing-the-cloud-security-principles Additional information: Please submit your tender return and any correspondence through the University's procurement website: https://in-tendhost.co.uk/universityofbedfordshire/aspx/Home

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/85ce8d91-da34-43f1-a5ba-a74cde4f87dc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jan 2017 |
| Submission deadline | 13 Dec 2016 |
| Future notice date | Not specified |
| Award date | 19 Jan 2017 |
| Contract period | 20 Jan 2017 - 20 Jan 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £15,740 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF BEDFORDSHIRE |
| Locality | LUTON |
| Post town | Luton |
| Postcode | LU1 3JU |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Central |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GILLESPIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72268000 - Software supply services

## Release History

- 19 Jan 2017 at 15:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/85ce8d91-da34-43f1-a5ba-a74cde4f87dc
- 19 Jan 2017 at 15:47 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/58836586-7284-42dd-ada2-07e87e69ac6f
- 19 Jan 2017 at 15:47 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/58836586-7284-42dd-ada2-07e87e69ac6f
- 18 Nov 2016 at 20:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/58836586-7284-42dd-ada2-07e87e69ac6f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/85ce8d91-da34-43f1-a5ba-a74cde4f87dc
  19th January 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/58836586-7284-42dd-ada2-07e87e69ac6f
  19th January 2017 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d95c5c15-aaf9-40d0-a4e8-b8e3dc87abba
  Appendix B
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4750c180-cd98-4e21-9d2b-1a4e3c7dd0cd
  Web application system document
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e1149924-e6fe-435a-b929-15426d667801
  Appendix A
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cab27270-b67c-4f2a-8a7a-821f1f1ccce9
  Appendix B
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3a39d752-dd1a-4f34-979e-f535c505c99c
  Web application system document
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3621ea38-cd11-496c-b227-c96056c545f9
  Appendix A
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/df8d1bdf-9554-4865-b9a0-502a012e98c1
  Appendix B
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/50add472-d252-446f-97ea-1da7470abcbf
  Web application system document
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/22525a97-bfd9-4b1b-ad7e-eaac1bc4b89b
  Appendix A
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/60ed7a1d-d6fc-46cd-83b9-44ae3238379e
  Appendix B
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ad47693f-5bb7-452c-86d3-6f83dfef3f07
  Web application system document
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cff32ddd-5265-4f50-8549-88b1e99f3fc2
  Appendix A

## Notice URLs

- https://in-tendhost.co.uk/universityofbedfordshire/aspx/Home
- https://www.gov.uk/government/publications/implementing-the-cloud-security-principles/implementing-the-cloud-security-principles

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-72119036-adca-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-72119036-adca-11e6-9901-0019b9f3037b.json.