---
title: "For the provision of Visitor and Customer Tracking Research Services"
ocid: "ocds-b5fd17-72467352-5095-4c7a-aa77-d708b26cb440"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-72467352-5095-4c7a-aa77-d708b26cb440"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-72467352-5095-4c7a-aa77-d708b26cb440.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-72467352-5095-4c7a-aa77-d708b26cb440.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LEE VALLEY REGIONAL PARK AUTHORITY"
published: "2020-01-13"
---

# For the provision of Visitor and Customer Tracking Research Services

Buyer: LEE VALLEY REGIONAL PARK AUTHORITY  
Current stage: Tender  
OCID: ocds-b5fd17-72467352-5095-4c7a-aa77-d708b26cb440

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-72467352-5095-4c7a-aa77-d708b26cb440)  
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## Summary

The Lee Valley Regional Park Authority is initiating a tender for the provision of Visitor and Customer Tracking Research Services. This procurement opportunity falls within the research and development sector, specifically relating to recreational, cultural, and sporting services. The tender is currently active and is being conducted through an open procurement method. The deadline for submissions is set for 12th February 2020, with the contract period commencing on 1st April 2020 and lasting until 31st March 2023. The tender location is in London, United Kingdom, with a contract value ranging from £1,000 to £9,000.

This tender presents a valuable opportunity for businesses engaged in research and consultancy services, particularly those focusing on customer and market analysis. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be well-suited to compete, given the emphasis on measuring customer satisfaction and identifying areas for service improvement. Companies with expertise in visitor research methodologies and data analytics may find this contract particularly advantageous for business growth and expansion within the public sector.

## Notice

The Authority are looking for an Visitor and Customer Tracking Research Services company to fulfil and agree to the following requirements. Lee Valley Regional Park Authority' objectives are: o To measure customer/visitor satisfaction levels and profile visitors across venues and parklands randomly throughout the year o To monitor customer feedback, positive or negative, on topics customers may have raised, thus highlighting areas of concern at an early stage. o Identify any issues or areas of improvement that customers have with any of our facilities or services o Provide summary reporting of research findings to operational managers Additional information: Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/103f2291-8322-47d8-85c1-3d6e1d774524 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jan 2020 |
| Submission deadline | 12 Feb 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2020 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEE VALLEY REGIONAL PARK AUTHORITY |
| Locality | MIDDLESEX |
| Post town | Enfield |
| Postcode | EN2 9HG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI54 Enfield |
| Local authority | Enfield |
| Electoral ward | Whitewebbs |
| Westminster constituency | Enfield North |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 92 - Recreational, cultural and sporting services

### Codes

- 73000000 - Research and development services and related consultancy services
- 92000000 - Recreational, cultural and sporting services

## Release History

- 13 Jan 2020 at 14:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/103f2291-8322-47d8-85c1-3d6e1d774524

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/103f2291-8322-47d8-85c1-3d6e1d774524
  13th January 2020 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/leevalley/aspx/
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-72467352-5095-4c7a-aa77-d708b26cb440. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-72467352-5095-4c7a-aa77-d708b26cb440.json.