---
title: "Firewatch- maintenance and support"
ocid: "ocds-b5fd17-72539763-6841-46fd-85a0-33a357986893"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-72539763-6841-46fd-85a0-33a357986893"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-72539763-6841-46fd-85a0-33a357986893.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-72539763-6841-46fd-85a0-33a357986893.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "OFFICE OF NORTHAMPTONSHIRE POLICE AND CRIME COMMISSIONER"
published: "2021-12-06"
---

# Firewatch- maintenance and support

Buyer: OFFICE OF NORTHAMPTONSHIRE POLICE AND CRIME COMMISSIONER  
Current stage: Award  
OCID: ocds-b5fd17-72539763-6841-46fd-85a0-33a357986893

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-72539763-6841-46fd-85a0-33a357986893)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-72539763-6841-46fd-85a0-33a357986893.json)

## Summary

The procurement process for maintenance and support services for the Firewatch HR and rota software system, titled "Firewatch - maintenance and support", was conducted by the OFFICE OF NORTHAMPTONSHIRE POLICE AND CRIME COMMISSIONER. This procurement falls under the category of time accounting or human resources software packages and is located in Northampton, England. The procurement method used was a direct tender via a single tender action, and the contract period was from 1 April 2021 to 31 March 2022. The tender ended on 15 March 2021, with a total contract value of £74,000.

This tender presents an opportunity for businesses specialising in software maintenance and support, particularly small and medium-sized enterprises (SMEs) in the technology sector. Companies with expertise in human resources systems, fire brigade services, and software management would be well-positioned to compete in future tenders of a similar nature. Engaging with such contracts can enhance business growth through collaboration with public sector organisations and expanding service offerings in the emergency services industry.

## Notice

Northamptonshire Fire and Rescue Service required support and maintenance services for their Firewatch HR and rota software system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5bd98b33-f57a-41b9-811d-a5da2b771615 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Dec 2021 |
| Submission deadline | 15 Mar 2021 |
| Future notice date | Not specified |
| Award date | 22 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £74,000 |
| Lots value | Not specified |
| Awards value | £37,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFFICE OF NORTHAMPTONSHIRE POLICE AND CRIME COMMISSIONER |
| Locality | NORTHAMPTON |
| Post town | Northampton |
| Postcode | NN4 0JQ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | East Hunsbury and Shelfleys |
| Westminster constituency | Northampton South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INFOGRAPHICS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 75 - Administration, defence and social security services

### Codes

- 48450000 - Time accounting or human resources software package
- 75251000 - Fire-brigade services

## Release History

- 6 Dec 2021 at 14:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5bd98b33-f57a-41b9-811d-a5da2b771615

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5bd98b33-f57a-41b9-811d-a5da2b771615
  6th December 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-72539763-6841-46fd-85a0-33a357986893. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-72539763-6841-46fd-85a0-33a357986893.json.