---
title: "Mystery Shopper - financial services"
ocid: "ocds-b5fd17-726be98d-33ab-4e6a-bac1-6db00da36ba5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-726be98d-33ab-4e6a-bac1-6db00da36ba5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-726be98d-33ab-4e6a-bac1-6db00da36ba5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-726be98d-33ab-4e6a-bac1-6db00da36ba5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POST OFFICE LIMITED"
published: "2024-06-13"
---

# Mystery Shopper - financial services

Buyer: POST OFFICE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-726be98d-33ab-4e6a-bac1-6db00da36ba5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-726be98d-33ab-4e6a-bac1-6db00da36ba5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-726be98d-33ab-4e6a-bac1-6db00da36ba5.json)

## Summary

The Post Office Limited has awarded a contract for a Mystery Shopper service related to financial and insurance services with a value of £1,124,000. The procurement method was selective, involving calling off from a dynamic purchasing system. The contract period runs from April 1, 2021, to March 30, 2025, with the tender period ending on February 28, 2021.

This opportunity could be of interest to businesses offering quality monitoring services in the financial sector. Post Office Limited, based in London, United Kingdom, was the buyer for this contract. The tender was in the award stage and closed on February 28, 2021. Businesses specialising in financial and insurance services could explore similar opportunities in this industry category.

## Notice

Mystery shopper for financial services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ffb1bea9-e94a-4eed-a779-3dd186472459 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jun 2024 |
| Submission deadline | 28 Feb 2021 |
| Future notice date | Not specified |
| Award date | 28 Feb 2021 |
| Contract period | 31 Mar 2021 - 30 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,124,000 |
| Lots value | Not specified |
| Awards value | £1,124,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ABA QUALITY MONITORING |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services

## Release History

- 13 Jun 2024 at 10:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ffb1bea9-e94a-4eed-a779-3dd186472459

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ffb1bea9-e94a-4eed-a779-3dd186472459
  13th June 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-726be98d-33ab-4e6a-bac1-6db00da36ba5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-726be98d-33ab-4e6a-bac1-6db00da36ba5.json.