--- title: "Generalist Advice Information and Support Services" ocid: "ocds-b5fd17-72988551-9605-4f66-8546-b8aa2e78a296" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-72988551-9605-4f66-8546-b8aa2e78a296" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-72988551-9605-4f66-8546-b8aa2e78a296.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-72988551-9605-4f66-8546-b8aa2e78a296.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WOKINGHAM BOROUGH COUNCIL" published: "2018-05-01" --- # Generalist Advice Information and Support Services Buyer: WOKINGHAM BOROUGH COUNCIL Current stage: Tender OCID: ocds-b5fd17-72988551-9605-4f66-8546-b8aa2e78a296 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-72988551-9605-4f66-8546-b8aa2e78a296) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-72988551-9605-4f66-8546-b8aa2e78a296.json) ## Summary The Wokingham Borough Council is seeking proposals for the "Generalist Advice Information and Support Services" project, which aims to provide comprehensive advisory services covering areas such as welfare benefits, employment rights, housing issues, and consumer advice. The tender is currently active and is classified under the "General public services" category (CPV code 75110000). Valued at £548,000, the open procurement process has a bidding deadline of 29th June 2018, with the contract set to begin on 1st October 2018 and concluding on 30th September 2020. The service will be delivered in the South East region of the United Kingdom. This tender presents significant growth opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in providing advice and support services. Businesses with expertise in welfare, legal, housing, and financial advisories are well-positioned to compete for this contract, especially those that can offer flexible delivery methods such as online and face-to-face consultations. Engaging with this contract could enhance their visibility within the public sector and contribute to their sustainability and growth in the long term. ## Notice 'The Service' will provide advice across, but not limited to, the areas listed below by a range of methods which include: online, face to face, telephone and mail. Welfare benefits, such as benefit eligibility and representation at appeals tribunals. Money and debt, such as benefit entitlement, income assessments, debt prioritisation, creditor negotiation and legal assistance. Employment, such as statutory and contractual rights, dismissal and redundancy. Housing, such as housing debt, housing costs and housing legislation. Family or personal, such as death and bereavement, change of name and adoption, divorce or separation, children and young people. Legal, such as legal proceedings, compensation and personal injury claims, and support. General tax, such as systems, exemptions and rates. Disability/health, such as benefit eligibility and applications, representation at tribunals, and health service complaints. Consumer advice, such as problems with buying goods and services, financial services, insurance queries and consumer law. 'The Service' will also hold general information on issues relating to community care, education, transport and travel, immigration and telecommunications. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d6bde10b-177c-49a7-8ebe-6a88f82aa8c9 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 May 2018 | | Submission deadline | 29 Jun 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2018 - 30 Sep 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £548,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WOKINGHAM BOROUGH COUNCIL | | Locality | WOKINGHAM | | Post town | Reading | | Postcode | RG40 1BN | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ16 Berkshire West | | Local authority | Wokingham | | Electoral ward | Emmbrook | | Westminster constituency | Wokingham | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75110000 - General public services ## Release History - 1 May 2018 at 15:05 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d6bde10b-177c-49a7-8ebe-6a88f82aa8c9 - 1 May 2018 at 13:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d6bde10b-177c-49a7-8ebe-6a88f82aa8c9 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d6bde10b-177c-49a7-8ebe-6a88f82aa8c9 1st May 2018 - Opportunity notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=2ae5e896-454d-e811-80eb-005056b64545&p=679bb2ba-7898-4a4c-b4e3-c8eb6a07a3dc Advert ## Notice URLs - http://www.wokingham.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-72988551-9605-4f66-8546-b8aa2e78a296. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-72988551-9605-4f66-8546-b8aa2e78a296.json.