---
title: "CP1808-19 Employee Assistance Programme (EAP)"
ocid: "ocds-b5fd17-72a11464-dd23-4437-a0ac-775a1be6a6ea"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-72a11464-dd23-4437-a0ac-775a1be6a6ea"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-72a11464-dd23-4437-a0ac-775a1be6a6ea.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-72a11464-dd23-4437-a0ac-775a1be6a6ea.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "DEVON COUNTY COUNCIL"
published: "2019-11-18"
---

# CP1808-19 Employee Assistance Programme (EAP)

Buyer: DEVON COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-72a11464-dd23-4437-a0ac-775a1be6a6ea

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-72a11464-dd23-4437-a0ac-775a1be6a6ea)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-72a11464-dd23-4437-a0ac-775a1be6a6ea.json)

## Summary

Devon County Council is currently seeking a single supplier to provide an Employee Assistance Programme (EAP) to support its approximately 4,727 centrally employed staff. This tender, titled "CP1808-19 Employee Assistance Programme (EAP)," falls under the services industry category and is being carried out through an open procurement method. The tender period ends on 23 December 2019, with the contract commencing from 1 April 2020 and running until 31 March 2023. The services will be required in the South West region of the United Kingdom, focusing on guidance and counselling services.

This tender presents an opportunity for businesses that specialise in employee wellbeing services, particularly those offering counselling and support systems for employees. Companies that can deliver a comprehensive EAP, featuring a 24-hour telephone helpline and online access to mental health resources, would be well-positioned to compete. Small and medium-sized enterprises (SMEs) may find this contract particularly accessible, given the expressed suitability for their participation.

## Notice

Devon County Council is looking for one supplier to provide an Employee Assistance Programme (EAP) consisting of a telephone helpline & online portal to cover 24hrs/365days of service. The Supplier must be able to provide up to six one-hour sessions of telephone or face-to-face counselling per employee per calendar year to its centrally employed staff (as at October 2019 approximately 4,727 staff) in order to support individuals to remain in work, or to return to work after a period of absence. The provision of an EAP service is designed to produce organisational benefit that can be quantified by measurable outcomes (such as feedback from employees showing that using the EAP service helped them to return to work after a period of absence or in dealing with personal or work based issues) Additional information: To express an interest in the Business interest and receive the tender information Suppliers should visit: www.supplyingthesouthwest.org.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0d93c328-befa-431e-b4d5-a1ae589f1422 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2019 |
| Submission deadline | 23 Dec 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2020 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEVON COUNTY COUNCIL |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 18 Nov 2019 at 12:53 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0d93c328-befa-431e-b4d5-a1ae589f1422

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0d93c328-befa-431e-b4d5-a1ae589f1422
  18th November 2019 - Opportunity notice on Contracts Finder
- https://www.supplyingthesouthwest.org.uk/
  Web link

## Notice URLs

- http://www.supplyingthesouthwest.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-72a11464-dd23-4437-a0ac-775a1be6a6ea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-72a11464-dd23-4437-a0ac-775a1be6a6ea.json.