---
title: "East Suffolk digital trails and experiences pilot"
ocid: "ocds-b5fd17-72a26de0-bf74-4c3f-b427-42accb702b38"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-72a26de0-bf74-4c3f-b427-42accb702b38"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-72a26de0-bf74-4c3f-b427-42accb702b38.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-72a26de0-bf74-4c3f-b427-42accb702b38.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "EAST SUFFOLK COUNCIL"
published: "2021-08-16"
---

# East Suffolk digital trails and experiences pilot

Buyer: EAST SUFFOLK COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-72a26de0-bf74-4c3f-b427-42accb702b38

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-72a26de0-bf74-4c3f-b427-42accb702b38)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-72a26de0-bf74-4c3f-b427-42accb702b38.json)

## Summary

East Suffolk Council is inviting tenders for the "East Suffolk digital trails and experiences pilot," aimed at enhancing community engagement and promoting local footfall. This initiative is part of a larger project funded by the Welcome Back Fund from the European Regional Development Fund and is set to take place between October 2021 and March 2022. The procurement process is currently in the tender phase, with submissions due by 13th September 2021. The project is classified under the services category, specifically focusing on web page editing software, and is located in the East of England.

This tender presents a valuable opportunity for businesses specialising in digital solutions, mobile app development, and website design, particularly those that can develop innovative experiences such as augmented reality or interactive trails. SMEs and voluntary community sector enterprises interested in enhancing local tourism and community engagement would be particularly well-suited to compete. Successful proposals could lead to a pilot project with the potential for further funding to expand the initiative across all twelve key towns and villages in East Suffolk.

## Notice

East Suffolk Council Economic Development Team have been awarded funding through the Welcome Back Fund from the European Regional Development Fund (ERDF) to support the safe return to high streets and help build back better from the pandemic. This funding builds on the Reopening High Streets Safely Fund announced in May 2020 and forms part of the wider support government is providing to communities and businesses. As part of a wider programme of building back better projects that East Suffolk Council will be running between July 2021 and March 2022, we are looking to procure a digital trails and experiences solution. The digital solution should engage visitors and residents to explore East Suffolk's 12 major Towns and Villages. We would like to promote walking routes, trails, the individual towns character and assets and support an increase in footfall into the town centres to the benefit of all businesses. We are looking to pilot the digital solution in a minimum of 2 of our towns with a maximum of 12 town pilots. East Suffolk Council would like to explore all options for the digital solution to make it a new and exciting product for our towns residents and visitors to get involved in. We would therefore like to hear from digital experts to provide a vision of how this could be developed and functionally work. For example, we would welcome bids that are looking to develop any of the following or another creative solution: a native / hybrid / web app, a mobile friendly website, an audio tour guide, or hybrid approach. Likewise, we are open to suggestion as to what could be included within the digital solution, whether this be augmented reality, discovery trails, integrated local event listings, integrated public transport information, riddle puzzles, fitness statistics and more. In East Suffolk we are continually looking to stand out from the crowd! The responsibility for all aspects of the digital solution creation from refining the concept to designing the solution will the responsibility of the successful tender. Additional information: All communications and bids must be managed through the In-tend e-sourcing Suite. Any communication outside of the In-tend system, without express permission of the Authority, will be immediately rejected in accordance with the Authority's contract regulations. If there is any confusion about the opportunity, please seek clarification via the In-tend clarification process. Unless identified as a commercially sensitive question responses to questions will be published to all tenderers. If you encounter any problems with the submission of your tender, please contact support@in-tend.com or phone 0845 557 8079 / +44 (0) 114 407 006 In an emergency (where In-tend is not available only) please contact procurement@eastsuffolk.gov.uk After reading through this document please look at Part B- Response Pack. Make sure you complete all mandatory fields and that you sign the form at the end, ideally with an electronic signature, but if not possible handwritten is acceptable. Delivery Notes Please note that this project is a pilot for East Suffolk and if it were to be successful following an implementation review then additional funding may be available to expand the digital solution across all of our 12 key towns and villages after March 2022. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/99c55df6-542b-4d6f-aabd-772de2f0b3cd |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Aug 2021 |
| Submission deadline | 13 Sep 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Oct 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST SUFFOLK COUNCIL |
| Locality | WOODBRIDGE |
| Post town | Ipswich |
| Postcode | IP12 1RT |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH63 East Suffolk |
| Local authority | East Suffolk |
| Electoral ward | Melton |
| Westminster constituency | Suffolk Coastal |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48224000 - Web page editing software package

## Release History

- 16 Aug 2021 at 07:52 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/99c55df6-542b-4d6f-aabd-772de2f0b3cd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/99c55df6-542b-4d6f-aabd-772de2f0b3cd
  16th August 2021 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/eastsuffolk/aspx/
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-72a26de0-bf74-4c3f-b427-42accb702b38. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-72a26de0-bf74-4c3f-b427-42accb702b38.json.
