---
title: "Provision of SMITS Annual Licence Support and Maintenance"
ocid: "ocds-b5fd17-72b7e72d-98fe-4c5b-b58f-8a2611ab2b2f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-72b7e72d-98fe-4c5b-b58f-8a2611ab2b2f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-72b7e72d-98fe-4c5b-b58f-8a2611ab2b2f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-72b7e72d-98fe-4c5b-b58f-8a2611ab2b2f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STRATEGIC COMMAND - HEADQUARTERS (WAS JFC -NORTHWOOD) : MINISTRY OF DEFENCE"
published: "2020-03-20"
---

# Provision of SMITS Annual Licence Support and Maintenance

Buyer: STRATEGIC COMMAND - HEADQUARTERS (WAS JFC -NORTHWOOD) : MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-72b7e72d-98fe-4c5b-b58f-8a2611ab2b2f

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## Summary

The procurement process involves the Strategic Command - Headquarters (formerly JFC - Northwood) under the Ministry of Defence, seeking a supplier for the "Provision of SMITS Annual Licence Support and Maintenance." This contract, classified under software support services (CPV code: 72261000), is set in the South West region of the United Kingdom. The procurement was conducted using a selective method, call-off from a framework agreement, with the tender period concluding on 14 February 2020. The total contract value is £340,290, and it runs from 2 March 2020 to 1 March 2021.

This tender presents a significant opportunity for businesses specialising in software support services, particularly small and medium-sized enterprises (SMEs) that can provide relevant technical solutions. Businesses with expertise in software maintenance, customer support, and integrated technical solutions are well-positioned to compete. Engaging in such government contracts can lead to sustained growth by establishing a long-term relationship with a critical public sector client.

## Notice

UK Strategic Command (UKStratCom) part of the Ministry of Defence (MoD) are seeking to source a Supplier for the annual twelve (12) month renewal of Service Management Integrated Technical Solutions (SMITS) software licences, support and maintenance .

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4ed0edb1-6a4b-405f-b1fa-1cf353b9b681 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2020 |
| Submission deadline | 14 Feb 2020 |
| Future notice date | Not specified |
| Award date | 25 Feb 2020 |
| Contract period | 2 Mar 2020 - 1 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £340,290 |
| Lots value | Not specified |
| Awards value | £340,290 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STRATEGIC COMMAND - HEADQUARTERS (WAS JFC -NORTHWOOD) : MINISTRY OF DEFENCE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTWARE BOX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 20 Mar 2020 at 14:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4ed0edb1-6a4b-405f-b1fa-1cf353b9b681

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4ed0edb1-6a4b-405f-b1fa-1cf353b9b681
  20th March 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4b6d63a3-9f94-4b73-b42e-c24619c4d068
  CCSO19B38 - Redacted Call Off Award Letter v1.0
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4a386d4b-5434-4c6c-8764-4bdf7a6870c5
  CCSO19B38 - Redacted Call Off Additional Terms and Conditions v1.0
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a0609e36-0405-4ba4-aa1f-f11703c4f6a4
  CCSO19B38 - Redacted Call Off Terms and Conditions v1.0
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8ee696dc-b3a6-476b-914c-3fda27c35771
  CCSO19B38 - Redacted Call Off Order Form

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

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