---
title: "UK SBS PS16280 Costing Value Add of the Business Support Helpline"
ocid: "ocds-b5fd17-730223ca-bb1e-4117-a4b7-ac1f7f9bfbc5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-730223ca-bb1e-4117-a4b7-ac1f7f9bfbc5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-730223ca-bb1e-4117-a4b7-ac1f7f9bfbc5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-730223ca-bb1e-4117-a4b7-ac1f7f9bfbc5.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2018-03-29"
---

# UK SBS PS16280 Costing Value Add of the Business Support Helpline

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-730223ca-bb1e-4117-a4b7-ac1f7f9bfbc5

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## Summary

The UK Shared Business Services Limited is currently involved in a tendering process titled "UK SBS PS16280 Costing Value Add of the Business Support Helpline." This procurement falls under the financial consultancy sector, specifically addressing services classified with CPV code 66170000. The tender period for submissions ended on 27th January 2017, with a contract period that was intended to run from 13th February to 31st March 2017. The department responsible for this process is the Department for Business, Energy and Industrial Strategy, which aims to enhance economic growth by providing businesses with essential support and guidance.

This tender presents significant opportunities for businesses engaged in financial consultancy and auditing services, particularly those with experience in evaluating business support impacts. Small and Medium Enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs) are particularly encouraged to participate, as the project seeks to establish a monetary value for the services offered by the Business Support Helpline. Companies that possess the expertise to analyse and quantify the value of public service offerings would be well-positioned to seize this opportunity for growth and collaboration.

## Notice

*** This tender requirement was abandoned prior to a Contract award decision. *** **THE CLOSING DATE FOR THIS TENDER IS 27th JANUARY 2017, PLEASE DO NOT APPLY DIRECT TO THE BUYER**The Department for Business, Energy and Industrial Strategy (BEIS) is the department for economic growth. The department brings together responsibilities for business, industrial strategy, science, innovation, energy, and climate change. The Department provides support to help people to start and grow a business. The Business Support Helpline is a key element of the Government's business support ecosystem along with GOV.UK and local growth hubs. It is a two tier, national service, providing signposting, diagnostic support and business improvement advice to pre-starts, start-ups, and existing businesses to help them start and grow. The service has developed over time to provide both national information, which all businesses require, plus advice and signposting to local growth hubs for additional help so ensuring there is 'no wrong door' to government help. For businesses that require additional support e.g. they show potential to grow, or they have significant business challenges, the Helpline offers a Tier 2 call back phone appointment for one hour of free 1-2-1 advice. The service can be accessed by telephone, web chat, e-mail or social media (Twitter, Facebook and You Tube) and is promoted on GOV.UK alongside a number of partner websites and growth hubs. The Helpline has been voted the 'No1 Business Support Expert to follow on Twitter' and gets 1.5 million Twitter impressions per month. The Department is commissioning a project to put a monetary value on the services delivered by the Helpline for growth hubs and other partners over and above the core national Helpline service to ascertain the cost of the value add for Government. Working closely with the Department, the project is to be carried out by suitably experienced and qualified personnel who shall be required to undertake the following task: To establish a monetary value for each of the services delivered by the Helpline for growth hubs and other partners over and above the core national Helpline service to ascertain the cost of the value add for Government. Additional information: UK Shared Business Services eSourcing As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@crowncommercial.gov.uk. Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1aec95c5-44ed-4ec3-9400-9b16d8452e6d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Mar 2018 |
| Submission deadline | 27 Jan 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 13 Feb 2017 - 31 Mar 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 66170000 - Financial consultancy, financial transaction processing and clearing-house services
- 73200000 - Research and development consultancy services
- 79212000 - Auditing services

## Release History

- 29 Mar 2018 at 13:33 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1aec95c5-44ed-4ec3-9400-9b16d8452e6d
- 13 Jan 2017 at 09:47 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1aec95c5-44ed-4ec3-9400-9b16d8452e6d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1aec95c5-44ed-4ec3-9400-9b16d8452e6d
  29th March 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d6057cec-c411-4bbd-bbd9-75d463ea399d
  PS16280 ITQ Invitation to Quote questions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/444401a8-1738-4ec3-8a8b-8a240a3c99b4
  PS16280 ITQ Invitation to Quote
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/93de2651-388c-4c5c-8805-21fb29a73074
  PS16280-S1-Services purchasing contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4e3d2151-f8c3-4393-9570-0b339a0b33eb
  PS16280-NDA6-unilateral contract with a company
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4c4a0d82-c34d-40b7-8c2b-60ca9050db4e
  PS16280 AW5.2 Price Schedule
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a4011285-6243-4e68-ae11-f2d62df7deb6
  Bidder - Logging into Emptoris for the first time V1.0
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a7b85052-7f09-4f6c-bd52-d075209b34d9
  Bidder Training V1.0

## Notice URLs

- https://gpsesourcing.cabinetoffice.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-730223ca-bb1e-4117-a4b7-ac1f7f9bfbc5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-730223ca-bb1e-4117-a4b7-ac1f7f9bfbc5.json.