---
title: "CRM - Business Engagement Platform"
ocid: "ocds-b5fd17-731480f0-8f50-412a-ac25-2c0ef8d478bb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-731480f0-8f50-412a-ac25-2c0ef8d478bb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-731480f0-8f50-412a-ac25-2c0ef8d478bb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-731480f0-8f50-412a-ac25-2c0ef8d478bb.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BIRMINGHAM CITY UNIVERSITY"
published: "2022-08-08"
---

# CRM - Business Engagement Platform

Buyer: BIRMINGHAM CITY UNIVERSITY  
Current stage: Tender  
OCID: ocds-b5fd17-731480f0-8f50-412a-ac25-2c0ef8d478bb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-731480f0-8f50-412a-ac25-2c0ef8d478bb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-731480f0-8f50-412a-ac25-2c0ef8d478bb.json)

## Summary

Birmingham City University is conducting an open tender titled "CRM - Business Engagement Platform" to select a provider for the implementation of a CRM system. This opportunity falls under the IT services industry, specifically in consulting, software development, and internet support. The tender was published on 8th August 2022 and is currently active with a submission deadline set for 7th September 2022. The contract period is expected to commence on 31st October 2022 and will last until 1st November 2027. Proposals will be assessed for a total contract value, although the exact financial amount indicated is minimal at £1 GBP.

This tender presents significant opportunities for software development firms and IT service providers, particularly those with experience in customer relationship management solutions. Businesses that can demonstrate capability in delivering robust IT consulting and development services would be well-suited to compete for this contract. In addition, as the procurement method is an open procedure, it encourages a wide range of organisations to participate, allowing both larger firms and smaller enterprises with substantial expertise in the relevant service areas to seek growth through this engagement.

## Notice

To select a provider to support the implementation of a CRM Business Engagement Platform

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/362bfb6e-1929-45d3-a0dc-8ba12c8b3bd7 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Aug 2022 |
| Submission deadline | 7 Sep 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Oct 2022 - 1 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY UNIVERSITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 7BD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Nechells |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Aug 2022 at 10:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/362bfb6e-1929-45d3-a0dc-8ba12c8b3bd7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/362bfb6e-1929-45d3-a0dc-8ba12c8b3bd7
  8th August 2022 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-Birmingham:-IT-services:-consulting,-software-development,-Internet-and-support./348H6GC9VY
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-731480f0-8f50-412a-ac25-2c0ef8d478bb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-731480f0-8f50-412a-ac25-2c0ef8d478bb.json.