---
title: "Customer Insight Mapping Tool"
ocid: "ocds-b5fd17-7315344e-b900-47f7-a186-eb58d0925c79"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7315344e-b900-47f7-a186-eb58d0925c79"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7315344e-b900-47f7-a186-eb58d0925c79.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7315344e-b900-47f7-a186-eb58d0925c79.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND COMPANY LIMITED"
published: "2018-09-21"
---

# Customer Insight Mapping Tool

Buyer: HIGHWAYS ENGLAND COMPANY LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-7315344e-b900-47f7-a186-eb58d0925c79

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7315344e-b900-47f7-a186-eb58d0925c79)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7315344e-b900-47f7-a186-eb58d0925c79.json)

## Summary

The procurement process for the Customer Insight Mapping Tool is conducted by Highways England Company Limited. This procurement falls under the category of highways consultancy services and is located within the United Kingdom. The tender was awarded on 14th September 2018, following a selective procurement method with a call-off from a framework agreement. The contract period started on 19th September 2018 and is set to conclude on 18th August 2019. The total value of the contract is £165,000.

This tender presents a significant opportunity for businesses specialising in consultancy services, particularly those with expertise in community insight tools and mapping solutions. Small and medium-sized enterprises (SMEs) are particularly well placed to compete, as the procurement allows for their participation. Companies capable of developing tailored, user-friendly online tools for transport infrastructure projects would find this contract particularly relevant to their offerings.

## Notice

Highways England is procuring an on-line community insight mapping tool/capability. This capability will need to be developed in line with requirements for a minimum of 20 road schemes, and rolled out across Major Projects and Operations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0f28aece-a92a-440b-8ca8-50e364a5c2e4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2018 |
| Submission deadline | 14 Sep 2018 |
| Future notice date | Not specified |
| Award date | 13 Sep 2018 |
| Contract period | 18 Sep 2018 - 18 Aug 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £165,000 |
| Lots value | Not specified |
| Awards value | £165,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND COMPANY LIMITED |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1RN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMMONPLACE DIGITAL |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71311210 - Highways consultancy services

## Release History

- 21 Sep 2018 at 12:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0f28aece-a92a-440b-8ca8-50e364a5c2e4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0f28aece-a92a-440b-8ca8-50e364a5c2e4
  21st September 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4b5798c1-0193-4097-ae3a-e68cc3aa0b04

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7315344e-b900-47f7-a186-eb58d0925c79. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7315344e-b900-47f7-a186-eb58d0925c79.json.