---
title: "The provision of a Provider for the Design, Implementation and Adoption of Service Management Tools."
ocid: "ocds-b5fd17-731c373e-4642-45c8-9c04-f32887a4b77c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-731c373e-4642-45c8-9c04-f32887a4b77c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-731c373e-4642-45c8-9c04-f32887a4b77c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-731c373e-4642-45c8-9c04-f32887a4b77c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEFENCE SCIENCE AND TECHNOLOGY LABORATORY"
published: "2022-05-05"
---

# The provision of a Provider for the Design, Implementation and Adoption of Service Management Tools.

Buyer: DEFENCE SCIENCE AND TECHNOLOGY LABORATORY  
Current stage: Award  
OCID: ocds-b5fd17-731c373e-4642-45c8-9c04-f32887a4b77c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-731c373e-4642-45c8-9c04-f32887a4b77c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-731c373e-4642-45c8-9c04-f32887a4b77c.json)

## Summary

The Defence Science and Technology Laboratory is seeking a provider for the design, implementation, and adoption of service management tools under a selective procurement method, specifically a call-off from a framework agreement. This contract, valued at £479,820, is part of the IT services industry, classified under CPV code 72000000. The contract period is set from 28 February 2022 to 27 February 2023, following the tender period that concluded on 10 January 2022. The successful supplier for this contract is MOZAIC-SERVICES LTD, based in London, with delivery expected in the South West region of the United Kingdom.

This tender presents a significant opportunity for small and medium enterprises (SMEs) and voluntary community sector enterprises (VCSEs) equipped to provide IT consulting and software development services. Businesses specialising in service management tools, IT consultancy, or with prior experience in public sector contracts may find this an advantageous venture to engage in, fostering growth and potentially leading to further collaborations with government entities.

## Notice

n/a - this is a contract award notice following a further competition procurment exercise completed under a Crown Commercial Service Framework Agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1f30f3e8-e866-47e3-8188-1827067a0425 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 May 2022 |
| Submission deadline | 10 Jan 2022 |
| Future notice date | Not specified |
| Award date | 28 Jan 2022 |
| Contract period | 28 Feb 2022 - 27 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £479,820 |
| Lots value | Not specified |
| Awards value | £479,820 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFENCE SCIENCE AND TECHNOLOGY LABORATORY |
| Locality | SALISBURY |
| Post town | Salisbury |
| Postcode | SP4 0JQ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Winterslow & Upper Bourne Valley |
| Westminster constituency | Salisbury |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MOZAIC-SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 5 May 2022 at 10:14 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1f30f3e8-e866-47e3-8188-1827067a0425
- 28 Apr 2022 at 11:08 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1f30f3e8-e866-47e3-8188-1827067a0425
- 28 Apr 2022 at 10:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1f30f3e8-e866-47e3-8188-1827067a0425

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1f30f3e8-e866-47e3-8188-1827067a0425
  5th May 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5c39411e-ae4b-45c1-8612-2258cecc088c
  Framework Agreement Call Off Terms and Conditions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/720b13f2-e65d-44c6-9093-f6ac7d6c53ce
  Signed Call Off Contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c6bbc846-eaa3-4c70-8545-b19700be62c0
  Signed Call-off Contract Order Form.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-731c373e-4642-45c8-9c04-f32887a4b77c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-731c373e-4642-45c8-9c04-f32887a4b77c.json.