--- title: "Merchant Acquirer" ocid: "ocds-b5fd17-7348b93f-569d-46b6-bd34-38dc8ce26855" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7348b93f-569d-46b6-bd34-38dc8ce26855" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7348b93f-569d-46b6-bd34-38dc8ce26855.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-7348b93f-569d-46b6-bd34-38dc8ce26855.json" source: "Contracts Finder" current_stage: "Tender" buyer: "UNIVERSITY OF BRISTOL" published: "2023-11-23" --- # Merchant Acquirer Buyer: UNIVERSITY OF BRISTOL Current stage: Tender OCID: ocds-b5fd17-7348b93f-569d-46b6-bd34-38dc8ce26855 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7348b93f-569d-46b6-bd34-38dc8ce26855) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7348b93f-569d-46b6-bd34-38dc8ce26855.json) ## Summary The University of Bristol is currently looking for a supplier to provide merchant acquiring services. The tender aims to secure a secure, compliant, and efficient payment service meeting diverse needs. This opportunity falls under the banking services category, with the closing date for tender submissions set for January 17, 2024. The contract period is scheduled to start on April 5, 2024, and end on July 30, 2027. This tender by the University of Bristol presents an opportunity for businesses to engage in providing payment services meeting various requirements. Small and medium enterprises would be well-suited to compete for this procurement, which follows an open procedure. Interested businesses should consider the potential for collaboration with the University, ensuring a positive payment experience for customers and seamless integration with existing infrastructure. ## Notice The University of Bristol is seeking a single supplier to deliver business objectives relevant to the procurement include providing a secure, compliant, and efficient (with respect to time and cost) payment service which meets the diverse needs of a wide range of payers including students, research and commercial partners, and the public. The main drivers have been identified as processing efficiency, effective utilisation of resources, and provision of appropriate and streamlined payment options for commercial online and in-person payments. Full details are in the tender documents at the tendering portal. Interested tenderers should visit the tendering portal https://tenders.bris.ac.uk to access, download, review and submit tender documents. If you are not already registered on the site, please ensure you complete the registration process. All queries about registration and accessing the advertised opportunity must be directed to the portal provider - Jaggaer Additional information: The priority of the University is to ensure the timely and accurate posting of income, and prompt resolution of any payment queries or issues. To deliver a positive payment experience to customers and support the operational activities of the University we aim to provide: - a secure and efficient (with respect to time and cost) payment service, - prompt, courteous, and well-informed resolution of any queries around payment, - card payment channels appropriate to business needs (i.e. mixture of high volume/value and high value/low volume, online and in-person, payment acceptance in different currencies, and mobile/'pop-up' events, and -seamless integration with other key infrastructure, including University finance system and the Catering epos system Full details are in the tender documents at the tendering portal. Interested tenderers should visit the tendering portal https://tenders.bris.ac.uk to access, download, review and submit tender documents. If you are not already registered on the site, please ensure you complete the registration process. All queries about registration and accessing the advertised opportunity must be directed to the portal provider - Jaggaer. The University is also currently procuring a new EPOS system to support expansion and enhancement of its Catering facilities, and plans to procure this element via the 'TUCO EPOS Hardware and Software Systems' framework. The University expects collaboration with the eventual awarded TUCO supplier, which should not come at additional cost to the University. For avoidance of doubt, the 'Merchant Acquirer' tender is separate to the above mentioned EPOS tender, however there will be a need for the awarded supplier via this procurement exercise to work alongside the EPOS awarded supplier. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9f48b09f-2fb7-472d-b41a-6310cbbe5a44 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Nov 2023 | | Submission deadline | 17 Jan 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 4 Apr 2024 - 30 Jul 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF BRISTOL | | Locality | BRISTOL | | Post town | Bristol | | Postcode | BS1 5DS | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK5 West of England | | ITL 3 | TLK51 Bristol, City of | | Local authority | Bristol, City of | | Electoral ward | Central | | Westminster constituency | Bristol Central | | Delivery location | TLK South West (England) | ## CPV Codes ### Divisions - 66 - Financial and insurance services ### Codes - 66110000 - Banking services ## Release History - 23 Nov 2023 at 14:11 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9f48b09f-2fb7-472d-b41a-6310cbbe5a44 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/9f48b09f-2fb7-472d-b41a-6310cbbe5a44 23rd November 2023 - Opportunity notice on Contracts Finder ## Notice URLs - https://tenders.bris.ac.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7348b93f-569d-46b6-bd34-38dc8ce26855. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7348b93f-569d-46b6-bd34-38dc8ce26855.json.