---
title: "Microsoft Unified Enterprise support"
ocid: "ocds-b5fd17-73737cc2-2758-4939-889e-0fa6dd18bc5d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-73737cc2-2758-4939-889e-0fa6dd18bc5d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-73737cc2-2758-4939-889e-0fa6dd18bc5d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-73737cc2-2758-4939-889e-0fa6dd18bc5d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY"
published: "2025-08-06"
---

# Microsoft Unified Enterprise support

Buyer: MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-73737cc2-2758-4939-889e-0fa6dd18bc5d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-73737cc2-2758-4939-889e-0fa6dd18bc5d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-73737cc2-2758-4939-889e-0fa6dd18bc5d.json)

## Summary

The Medicines and Healthcare Products Regulatory Agency, located in London, has completed the procurement process for "Microsoft Unified Enterprise support," a contract focusing on software support services. This tender, identified under the CPV code 72261000, was conducted through a selective procurement method as part of a call-off from a framework agreement. The procurement stage was at the award phase, with the contract officially awarded to Microsoft Limited on 5 August 2025. The contract period is set from 26 August 2025 to 25 August 2026, with an overall value of £362,170. This contract addresses the delivery of problem resolution and both reactive and preventative support across various Microsoft products.

This tender presents significant business opportunities, particularly for large-scale companies specialising in IT and software support services. Although small and medium enterprises (SMEs) might not find this opportunity suitable due to the scale, businesses with a strong partnership history with Microsoft or those capable of supplying comprehensive support services across multiple products would do well to participate in similar future tenders. By providing high-tier support services under a framework agreement, businesses can establish credibility and expand their portfolio within the public procurement sector.

## Notice

Support across all Microsoft products providing problem resolution services and reactive and preventative support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d9709599-5ebc-4dac-82fe-20e25347b594 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2025 |
| Submission deadline | 23 Jul 2025 |
| Future notice date | Not specified |
| Award date | 4 Aug 2025 |
| Contract period | 25 Aug 2025 - 25 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £362,170 |
| Lots value | Not specified |
| Awards value | £362,170 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 6 Aug 2025 at 09:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d9709599-5ebc-4dac-82fe-20e25347b594

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d9709599-5ebc-4dac-82fe-20e25347b594
  6th August 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/08783072-9886-4f2d-9df4-27eba17e1e4c
  C378267 Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-73737cc2-2758-4939-889e-0fa6dd18bc5d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-73737cc2-2758-4939-889e-0fa6dd18bc5d.json.