---
title: "Information, Advice & Guidance (IAG) and Advocacy"
ocid: "ocds-b5fd17-737ca753-c65b-44fa-aaf9-f900013570c8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-737ca753-c65b-44fa-aaf9-f900013570c8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-737ca753-c65b-44fa-aaf9-f900013570c8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-737ca753-c65b-44fa-aaf9-f900013570c8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STAFFORDSHIRE COUNTY COUNCIL"
published: "2017-12-13"
---

# Information, Advice & Guidance (IAG) and Advocacy

Buyer: STAFFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-737ca753-c65b-44fa-aaf9-f900013570c8

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## Summary

The procurement process initiated by Staffordshire County Council involves the tender titled "Information, Advice & Guidance (IAG) and Advocacy." This tender falls under the health and social work services category and is located in Stafford, West Midlands, England. Currently in the planning stage, the process aims to explore options for a single point of access for IAG and Advocacy services across Staffordshire, with a notable engagement end date on 4th August 2017. The estimated annual budget for this project reaches up to £1,050,000, signalling significant investment in community services.

This opportunity presents a pathway for growth for businesses specialising in health and social services, particularly those offering advocacy support, mental health services, or related consultancy. Suppliers may consider forming partnerships or consortiums to better meet service delivery requirements, reflecting an integrated service model in the provision of care. The upcoming market engagement event on 9th February 2017 will provide a platform for interested providers to contribute insights and shape the service model, encouraging diverse participation in this high-value contract opportunity.

## Notice

For the avoidance of doubt this is not a Call for Competition - this is to initiate a soft market testing process. Commissioners from Staffordshire County Council are exploring the potential to create a single point of access for the provision of Information, Advice and Guidance (IAG) and Advocacy services for individuals across Staffordshire. Commissioners are seeking to explore the potential for an integrated approach to the coordination and delivery of a range of statutory services outlined below. This is to include a single point of access that enables effective referral of individuals to the appropriate support or service required. The services we are considering as part of the integrated approach are as follows: * Independent Mental Health Advocacy (IMHA) - All Age * Independent Mental Capacity Advocacy (IMCA) and Paid Representatives - 16 years + * Independent Advocacy (Care Act) - 18 years + * Prison Advocacy - 18 years + * Provision of information and signposting services to help people find the right health and care service - a Healthwatch Staffordshire function - All Age * Independent NHS Complaints Advocacy Service (ICAS) - All Age The main purpose of the engagement is to consider how the above services across Staffordshire can be best provided in terms of geographical breakdown for the market to ensure service coverage, capacity, reliability, equality of access by all communities to achieve beneficial outcomes. If an integrated service model is pursued, commissioners will be seeking expressions of interest from providers to deliver the contract. The provider may wish to develop partnership, consortium or sub-contracting arrangements across Staffordshire to achieve all outcomes and service delivery requirements within the Service Specification, some of which may require skills, networks, knowledge and capacity from partner organisations. This is an opportunity for you to have your say and return your suggestions to us so we can ascertain how the market would look at delivering the range of services in the most effective and efficient way. This market testing exercise will provide an opportunity to obtain insight from providers who may be interested in providing Information, Advice and Guidance (IAG) and Advocacy services. The estimated annual budget is up to PS1,050,000. To start the market engagement process, an event will be held to obtain feedback from interested providers to help shape the model and future provision. The event will take place on Thursday 9th February 2017 from 10 am to 1 pm. The event will be held in the Main Hall, Kingston Centre, Entrust, Fairway, Stafford, ST16 3TW. If you would like to attend this event, please contact Sarah Taylor, Commissioning Officer, on 01785 277089 or e-mail sarah.taylor@staffordshire.gov.uk to confirm your place. A soft market testing questionnaire will also be made available with this Notice shortly for you to complete whether you are able to attend t

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9bd80097-bee4-4893-8bef-b2fe2847cf04 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | VCSE |
| Awardee scale | Large |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Dec 2017 |
| Submission deadline | 2 Oct 2017 |
| Future notice date | 4 Aug 2017 |
| Award date | 8 Dec 2017 |
| Contract period | 31 Mar 2018 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,008,376 |
| Lots value | Not specified |
| Awards value | £2,008,376 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE COUNTY COUNCIL |
| Locality | STAFFORD |
| Post town | Stoke-on-Trent |
| Postcode | ST16 2DH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Stafford |
| Electoral ward | Forebridge |
| Westminster constituency | Stafford |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICEABILITY ADVOCACY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 13 Dec 2017 at 13:24 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/9bd80097-bee4-4893-8bef-b2fe2847cf04
- 11 Dec 2017 at 14:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/93529aca-ee68-4638-9587-760a25329676
- 11 Dec 2017 at 12:06 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/9bd80097-bee4-4893-8bef-b2fe2847cf04
- 19 Jan 2017 at 08:55 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/9bd80097-bee4-4893-8bef-b2fe2847cf04

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9bd80097-bee4-4893-8bef-b2fe2847cf04
  13th December 2017 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/93529aca-ee68-4638-9587-760a25329676
  11th December 2017 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://contracts.staffordshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-737ca753-c65b-44fa-aaf9-f900013570c8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-737ca753-c65b-44fa-aaf9-f900013570c8.json.