---
title: "HMCTS Application Performance Monitoring (APM) Services 2025-2028"
ocid: "ocds-b5fd17-738446aa-4a61-40ad-80c0-f1fa9814c15b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-738446aa-4a61-40ad-80c0-f1fa9814c15b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-738446aa-4a61-40ad-80c0-f1fa9814c15b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-738446aa-4a61-40ad-80c0-f1fa9814c15b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2025-04-30"
---

# HMCTS Application Performance Monitoring (APM) Services 2025-2028

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-738446aa-4a61-40ad-80c0-f1fa9814c15b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-738446aa-4a61-40ad-80c0-f1fa9814c15b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-738446aa-4a61-40ad-80c0-f1fa9814c15b.json)

## Summary

The public procurement process for "HMCTS Application Performance Monitoring (APM) Services 2025-2028" has been completed. The Ministry of Justice, located in London, England, acted as the buying organisation. This tender falls under the industry category of Network Management Software Services, with a procurement method described as a selective call-off from a framework agreement. The contract spans from 9th April 2025 to 8th April 2028. The awarding stage concluded on 25th April 2025, and the contract, valued at £4,623,315, aims to deploy Dynatrace Full Stack Observability services across various regions including the UK, Channel Islands, and British Oversea Territories.

The contract presents significant opportunities for business growth, particularly for enterprises involved in the provision of large-scale network management software services. The tender process was selective, favouring businesses capable of fulfilling framework agreements, such as Dynatrace Limited, the awarded supplier. The extensive geographic reach and substantial contract value indicate potential benefits for companies adept at delivering high-level application performance monitoring solutions to the public sector. This opportunity might particularly interest large companies rather than SMEs or VCSEs, due to the scale and scope required.

## Notice

The provision of Application Performance Monitoring for HMCTS - Dynatrace Full Stack Observability for the Enterprise Cloud

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/78a3c360-ae69-4053-8153-0784bdd956b1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Apr 2025 |
| Submission deadline | 25 Feb 2025 |
| Future notice date | Not specified |
| Award date | 24 Apr 2025 |
| Contract period | 8 Apr 2025 - 8 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,623,315 |
| Lots value | Not specified |
| Awards value | £7,200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DYNATRACE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72511000 - Network management software services

## Release History

- 30 Apr 2025 at 10:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/78a3c360-ae69-4053-8153-0784bdd956b1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/78a3c360-ae69-4053-8153-0784bdd956b1
  30th April 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/dbb4d6b7-1e0f-4d24-a4dc-126f32ca84d3
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-738446aa-4a61-40ad-80c0-f1fa9814c15b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-738446aa-4a61-40ad-80c0-f1fa9814c15b.json.