---
title: "PR2176 - Review of Guidance Documentation 2023"
ocid: "ocds-b5fd17-7391528d-e1ac-43a7-ad75-1a2761328014"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7391528d-e1ac-43a7-ad75-1a2761328014"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7391528d-e1ac-43a7-ad75-1a2761328014.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7391528d-e1ac-43a7-ad75-1a2761328014.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN"
published: "2023-03-01"
---

# PR2176 - Review of Guidance Documentation 2023

Buyer: PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN  
Current stage: Award  
OCID: ocds-b5fd17-7391528d-e1ac-43a7-ad75-1a2761328014

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7391528d-e1ac-43a7-ad75-1a2761328014)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7391528d-e1ac-43a7-ad75-1a2761328014.json)

## Summary

The Parliamentary and Health Service Ombudsman has awarded a contract for the project titled "PR2176 - Review of Guidance Documentation 2023" in the services category. The procurement process, initiated as a tender, has reached the award stage as of 15th February 2023. The contract period spans from 1st February 2023 to 31st March 2023, with a total contract value of £7842.

This tender provides opportunities for businesses specialised in research consultancy services to engage with the Parliamentary and Health Service Ombudsman. Small and medium enterprises (SMEs) are particularly encouraged to participate. The procurement method was an open procedure, allowing fair competition among interested suppliers. The deadline for submitting tenders was 18th January 2023. The buying organisation is located at City Gate, 51 Mosley Street, Manchester, M2 3HQ, England.

## Notice

PHSO have developed and published a range of public facing documents. Collectively, these documents outline guidance and recommendations regarding what constitutes a good complaint handling experience for complainants, and also the standards to which PHSO should hold itself to. Each of these have been in existence for a number of years. We therefore want to undertake a review of these documents to assess their ongoing relevance and ensure their continuing efficacy.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0671b3d4-edcd-425d-bd1b-0a29c4f8a6d6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Mar 2023 |
| Submission deadline | 18 Jan 2023 |
| Future notice date | Not specified |
| Award date | 15 Feb 2023 |
| Contract period | 16 Feb 2023 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £7,842 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3HQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | YOUGOV |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73210000 - Research consultancy services

## Release History

- 1 Mar 2023 at 15:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0671b3d4-edcd-425d-bd1b-0a29c4f8a6d6
- 22 Dec 2022 at 15:29 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6897ea53-6bbd-4843-8b20-cc7d0f370d02

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0671b3d4-edcd-425d-bd1b-0a29c4f8a6d6
  1st March 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/6897ea53-6bbd-4843-8b20-cc7d0f370d02
  22nd December 2022 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7391528d-e1ac-43a7-ad75-1a2761328014. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7391528d-e1ac-43a7-ad75-1a2761328014.json.