---
title: "LBR Service NOW Procurement and Implementation"
ocid: "ocds-b5fd17-7398288f-7958-4bff-8e67-5d95e79e937f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7398288f-7958-4bff-8e67-5d95e79e937f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7398288f-7958-4bff-8e67-5d95e79e937f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7398288f-7958-4bff-8e67-5d95e79e937f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF REDBRIDGE"
published: "2021-10-20"
---

# LBR Service NOW Procurement and Implementation

Buyer: LONDON BOROUGH OF REDBRIDGE  
Current stage: Award  
OCID: ocds-b5fd17-7398288f-7958-4bff-8e67-5d95e79e937f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-7398288f-7958-4bff-8e67-5d95e79e937f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-7398288f-7958-4bff-8e67-5d95e79e937f.json)

## Summary

The London Borough of Redbridge has successfully completed the procurement process for the "LBR Service NOW Procurement and Implementation" project, classified under IT services and consulting. The contract, valued at £445,000, began on 13th August 2021 and will extend until 12th August 2024. This procurement was marked as an award stage, with the tender period closing on 26th February 2021. The services required are intended to be delivered in Ilford, England, and encompass systems necessary for content management and IT service management.

This tender presents significant growth opportunities for both small to medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) within the IT consulting and services industry. Businesses that specialise in software development, IT support, and management solutions would be particularly well-suited to pursue similar contracts, positioning themselves to contribute effectively to public sector needs while expanding their market footprint.

## Notice

LBR Service NOW Procurement and Implementation (ITSM)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d0298c4d-5f34-4db6-96e1-e4ccb2029d73 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Oct 2021 |
| Submission deadline | 26 Feb 2021 |
| Future notice date | Not specified |
| Award date | 1 Jun 2021 |
| Contract period | 12 Aug 2021 - 12 Aug 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £445,000 |
| Lots value | Not specified |
| Awards value | £445,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF REDBRIDGE |
| Locality | ILFORD |
| Post town | Ilford |
| Postcode | IG1 1NY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Redbridge |
| Electoral ward | Ilford Town |
| Westminster constituency | Ilford South |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOPRA STERIA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48780000 - System, storage and content management software package
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Oct 2021 at 17:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d0298c4d-5f34-4db6-96e1-e4ccb2029d73

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d0298c4d-5f34-4db6-96e1-e4ccb2029d73
  20th October 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.redbridge.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7398288f-7958-4bff-8e67-5d95e79e937f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7398288f-7958-4bff-8e67-5d95e79e937f.json.