---
title: "Telephony support, maintenance and software assurance services"
ocid: "ocds-b5fd17-73b1072f-abd2-4dc5-88cd-57c6a6f87b37"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-73b1072f-abd2-4dc5-88cd-57c6a6f87b37"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-73b1072f-abd2-4dc5-88cd-57c6a6f87b37.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-73b1072f-abd2-4dc5-88cd-57c6a6f87b37.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EAST RIDING OF YORKSHIRE COUNCIL"
published: "2025-06-19"
---

# Telephony support, maintenance and software assurance services

Buyer: EAST RIDING OF YORKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-73b1072f-abd2-4dc5-88cd-57c6a6f87b37

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## Summary

The procurement process managed by East Riding of Yorkshire Council involved a direct award for "Telephony support, maintenance and software assurance services." Key aspects include the completion of the award stage with CloudCoCo Ltd as the selected supplier. The project focuses on telecommunications services in Yorkshire and the Humber, United Kingdom, under the goods category, amounting to £380,000. The contract period spans from 1st April 2024 to 31st March 2026, with the award's key date being 4th March 2024. Both the buyer, East Riding of Yorkshire Council, and the supplier, CloudCoCo Ltd, are situated in England.

This tender presents substantial growth opportunities for businesses within the telecommunications industry, especially those capable of providing robust telephony support and maintenance services. Large-scale enterprises with experience in supplying high-quality telecommunications services are particularly well-positioned to capitalise on such contracts. Although SMEs and VCSEs are not specified as suitable for this procurement, larger firms may find significant opportunities for collaboration and resource optimisation in similar projects. Businesses can leverage this contract to enhance their presence in the region and expand their portfolio in government procurement sectors.

## Notice

Telephony support, maintenance and software assurance services to the Council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f20b54fd-68cb-434c-a214-fca20eb6dc86 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jun 2025 |
| Submission deadline | 27 Feb 2024 |
| Future notice date | Not specified |
| Award date | 4 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £380,000 |
| Lots value | Not specified |
| Awards value | £380,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST RIDING OF YORKSHIRE COUNCIL |
| Locality | BEVERLEY |
| Post town | Hull |
| Postcode | HU17 9BA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | St Mary's |
| Westminster constituency | Beverley and Holderness |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CLOUDCOCO |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 19 Jun 2025 at 12:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f20b54fd-68cb-434c-a214-fca20eb6dc86

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f20b54fd-68cb-434c-a214-fca20eb6dc86
  19th June 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.eastriding.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-73b1072f-abd2-4dc5-88cd-57c6a6f87b37. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-73b1072f-abd2-4dc5-88cd-57c6a6f87b37.json.