---
title: "1967 Service Delivery Remote Support Software for NHS Arden & GEM CSU"
ocid: "ocds-b5fd17-7410ef7f-c62f-40f9-914b-71cba2c1f081"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7410ef7f-c62f-40f9-914b-71cba2c1f081"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7410ef7f-c62f-40f9-914b-71cba2c1f081.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7410ef7f-c62f-40f9-914b-71cba2c1f081.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT"
published: "2025-06-12"
---

# 1967 Service Delivery Remote Support Software for NHS Arden & GEM CSU

Buyer: NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-7410ef7f-c62f-40f9-914b-71cba2c1f081

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## Summary

The procurement process involved NHS Arden and Greater East Midlands Commissioning Support Unit (AGEM CSU) in Derby, UK, purchasing service delivery remote support software, specifically a licence management software package classified under CPV code 48218000. This tender falls within the technology products industry category and was procured through a selective call-off from a framework agreement with Crown Commercial Services. The process was in the award stage by 29th May 2025, following the tender period that ended on 20th May 2025. The contract is scheduled to commence on 1st September 2025 and conclude on 31st August 2026.

This tender presents growth opportunities for businesses with expertise in technology products and software solutions, particularly those capable of providing comprehensive remote support software. However, it does not specifically favour small or voluntary and community sector enterprises. Large-scale businesses with a proven track record in delivering software solutions would be well-suited to compete in such procurement opportunities, which encourage collaboration and expansion within the tech industry while serving critical public sector needs.

## Notice

Provision of Service Delivery Remote Support Software for NHS Arden & Greater East Midlands Commissioning Support Unit. This was procured using Crown Commercial Services: RM6098 Technology Products & Associated Services 2 - Lot 3: Software

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2357955e-8ff5-45a5-a297-307ad6ac6035 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jun 2025 |
| Submission deadline | 20 May 2025 |
| Future notice date | Not specified |
| Award date | 28 May 2025 |
| Contract period | 31 Aug 2025 - 31 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £38,471 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT |
| Locality | DERBY |
| Post town | Derby |
| Postcode | DE1 3QT |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF11 Derby |
| Local authority | Derby |
| Electoral ward | Darley |
| Westminster constituency | Derby North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CCS MEDIA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48218000 - License management software package

## Release History

- 12 Jun 2025 at 09:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2357955e-8ff5-45a5-a297-307ad6ac6035

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2357955e-8ff5-45a5-a297-307ad6ac6035
  12th June 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e7772ba9-b9c8-4f50-b567-efc9d56f1217
  1967 Service Delivery Remote Support Software Order Form FULLY SIGNED_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7410ef7f-c62f-40f9-914b-71cba2c1f081. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7410ef7f-c62f-40f9-914b-71cba2c1f081.json.