---
title: "Standards Of Care"
ocid: "ocds-b5fd17-7411764e-b4a8-4e50-b802-80612341a3d3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-7411764e-b4a8-4e50-b802-80612341a3d3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-7411764e-b4a8-4e50-b802-80612341a3d3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-7411764e-b4a8-4e50-b802-80612341a3d3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2024-01-08"
---

# Standards Of Care

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-7411764e-b4a8-4e50-b802-80612341a3d3

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## Summary

The Care Quality Commission has awarded a contract for 'Standards Of Care' to IPSOS (MARKET RESEARCH) LTD. The procurement process was initiated as a tender and followed the Direct Award process under the NHS SBS Consult 18: Multidisciplinary Consultancy Services Framework (Lot 3). The contract is valued at £73,000 and will run for a total period of 3 months from 8th January 2024 to 31st March 2024. The tender focused on Research and Development services and related consultancy services in England.

This tender provides an opportunity for businesses specializing in research and consultancy services to engage with the Care Quality Commission in understanding standards of care. Businesses with expertise in areas such as market research, business development consultancy, and financial management consultancy would be well-suited to compete. The procurement method used was selective, with a call-off from a framework agreement, offering a specific window for businesses to participate and contribute to this initiative.

## Notice

This is a Contract Award Notice. In 2015 the Care Quality Commission (CQC) shared some information on our website for people who use services to help them understand what standards of care they should expect when they access services. This information requires review and we have commissioned a supplier to deliver some engagement to help us understand the needs and expectations of the public when they look for information about standards of care. The supplier has the skills and experience in engagement with the public, in particular with people who are more likely to experience poor care and people with protected characteristics. The supplier also is able to adapt their approach to enable people with different accessibility and communication needs to get involved in the work. This procurement was undertaken through the NHS SBS Consult 18: Multidisciplinary Consultancy Services Framework (Lot 3) following the Direct Award process. The Contract is awarded for a total period of 3 months. Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC EP&S 058

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fe1edfab-c532-4790-baf8-977184e5f07e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jan 2024 |
| Submission deadline | 14 Nov 2023 |
| Future notice date | Not specified |
| Award date | 22 Dec 2023 |
| Contract period | 8 Jan 2024 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £73,000 |
| Lots value | Not specified |
| Awards value | £73,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 4PA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IPSOS (MARKET RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73000000 - Research and development services and related consultancy services
- 73110000 - Research services
- 73200000 - Research and development consultancy services
- 79221000 - Tax consultancy services
- 79410000 - Business and management consultancy services
- 79411000 - General management consultancy services
- 79411100 - Business development consultancy services
- 79412000 - Financial management consultancy services
- 79413000 - Marketing management consultancy services
- 79414000 - Human resources management consultancy services
- 79419000 - Evaluation consultancy services

## Release History

- 8 Jan 2024 at 12:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fe1edfab-c532-4790-baf8-977184e5f07e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fe1edfab-c532-4790-baf8-977184e5f07e
  8th January 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e0e01bdb-d52e-4135-a8d7-b6d8287d54ec
  20231221 Order Form and SLA for Standards of Care vFINAL_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-7411764e-b4a8-4e50-b802-80612341a3d3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-7411764e-b4a8-4e50-b802-80612341a3d3.json.