---
title: "Visitor Management System for Heritage Services Sites"
ocid: "ocds-b5fd17-741d1dea-a724-486f-9855-ca12b10ba51e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-741d1dea-a724-486f-9855-ca12b10ba51e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-741d1dea-a724-486f-9855-ca12b10ba51e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-741d1dea-a724-486f-9855-ca12b10ba51e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BATH AND NORTH EAST SOMERSET COUNCIL"
published: "2020-02-19"
---

# Visitor Management System for Heritage Services Sites

Buyer: BATH AND NORTH EAST SOMERSET COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-741d1dea-a724-486f-9855-ca12b10ba51e

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## Summary

The Bath and North East Somerset Council has initiated a procurement process for a Visitor Management System aimed at services related to heritage sites. This tender, identified as BATH001-DN412117-36983159, was published on 23rd May 2019 and is part of a restricted procurement method, known as a selective procedure. The contract, valued at £350,000, encompasses a period starting from 1st April 2020 to 31st March 2023, with the tender period having ended on 1st July 2019. The service is to be delivered in the South West region of the United Kingdom.

This contract presents an opportunity for businesses specialising in software solutions, particularly those with expertise in visitor management systems or similar technologies. Companies equipped to deliver comprehensive service packages in line with the specifications outlined by the Council would be well-positioned to compete. Given the focus on heritage and tourism in this sector, firms experienced in developing software for cultural environments may find this tender particularly aligned with their offerings.

## Notice

The Council wishes to establish a single contract for the provision of a Visitor Management System.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f5ad3046-9ba2-44bc-9107-211b2d0b8e5a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Feb 2020 |
| Submission deadline | 1 Jul 2019 |
| Future notice date | Not specified |
| Award date | 19 Feb 2020 |
| Contract period | 31 Mar 2020 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000 |
| Lots value | Not specified |
| Awards value | £197,769 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BATH AND NORTH EAST SOMERSET COUNCIL |
| Locality | BATH |
| Post town | Bath |
| Postcode | BA1 5AW |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | Bath and North East Somerset |
| Electoral ward | Kingsmead |
| Westminster constituency | Bath |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GATEWAY TICKETING SYSTEMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48400000 - Business transaction and personal business software package

## Release History

- 19 Feb 2020 at 14:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f5ad3046-9ba2-44bc-9107-211b2d0b8e5a
- 23 May 2019 at 14:21 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b93d2ffa-358e-46c8-bf0c-4ea5a552acd2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f5ad3046-9ba2-44bc-9107-211b2d0b8e5a
  19th February 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/b93d2ffa-358e-46c8-bf0c-4ea5a552acd2
  23rd May 2019 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=517ee389-607d-e911-80f7-005056b64545
  Advert

## Notice URLs

- http://www.bathnes.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-741d1dea-a724-486f-9855-ca12b10ba51e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-741d1dea-a724-486f-9855-ca12b10ba51e.json.