--- title: "Provision of a Hospital Welfare Service" ocid: "ocds-b5fd17-742ae4e9-33a5-4cb3-8023-fe11811b62b2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-742ae4e9-33a5-4cb3-8023-fe11811b62b2" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-742ae4e9-33a5-4cb3-8023-fe11811b62b2.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-742ae4e9-33a5-4cb3-8023-fe11811b62b2.json" source: "Contracts Finder" current_stage: "Tender" buyer: "MINISTRY OF DEFENCE" published: "2021-06-10" --- # Provision of a Hospital Welfare Service Buyer: MINISTRY OF DEFENCE Current stage: Tender OCID: ocds-b5fd17-742ae4e9-33a5-4cb3-8023-fe11811b62b2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-742ae4e9-33a5-4cb3-8023-fe11811b62b2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-742ae4e9-33a5-4cb3-8023-fe11811b62b2.json) ## Summary The Ministry of Defence is seeking to procure a 24-hour Hospital Welfare Service to support service patients and their dependants at the Royal Centre for Defence Medicine in Birmingham, Northern Ireland, and Cyprus. This tender, titled "Provision of a Hospital Welfare Service," is currently in the Tender stage, with submissions due by 19th July 2021. The total budget for this contract is £1,000,000, and it will span from 26th October 2021 to 30th November 2024. The procurement follows an open procedure, where all interested parties are invited to submit their proposals. This tender presents a valuable opportunity for businesses, particularly those specialising in hospital support services and with expertise in health care delivery. Suitable competitors might include SMEs and voluntary, community, and social enterprises (VCSEs) that are well-versed in Caldicott principles and have robust cyber security measures in place, as outlined by the Ministry of Defence. Successful bidders will have the chance to establish themselves in the defence sector and contribute to the welfare of service members and their families. ## Notice The Authority has a requirement for the provision of a 24-hour response Hospital Welfare Service (HWS) for Service patients, their dependants and entitled personnel that the Authority deems appropriate. This service will be required in three locations, Royal Centre for Defence Medicine (RCDM), Northern Ireland and Cyprus (which will require a Hospital Welfare Liaison Service ). This is to support those who are admitted to Royal Centre for Defence Medicine (RCDM) Birmingham and Northern Ireland (NI). The specification also details the Authority's requirement for a Hospital Welfare Liaison service (HWLS) for British Forces Cyprus (BFC) entitled and eligible populations The successful Tenderer is to have a working knowledge of health care delivery within a hospital setting and be conversant with Caldicott principles. The evaluation criterion for this requirement is detailed below. Cyber Security: The MoD has a duty to protect itself from Cyber threats and now we extend this to Suppliers we engage with. As an extension of the Government's Cyber Essentials Scheme the MoD, working together with Industry and other Government Departments, have developed a more robust Cyber Security Model, under the umbrella of the Defence Cyber Protection Partnership (DCPP). All prime contractors must have the cyber security controls specified in DEF Stan 05-138 (Cyber Security for Defence Suppliers), as appropriate to the cyber risk level specified in the contract. The Authority has determined the level of risk at high - RAR-22JF3N6H as defined in DEF Stan 05-138. In order to do business with the MOD you must have the cyber security controls required as shown above. The evaluation criterion for this requirement is detailed below: MEAT (Most Economically Advantageous Tender) Ratio: Quality 40% Price 60% To gain access to the password protected TUPE spreadsheet or if you have any questions please contact Michael Woodard, Commercial Manager at Michael.Woodard100@mod.gov.uk Additional information: To gain access to the password protected TUPE spreadsheet or if you have any questions please contact Michael Woodard, Commercial Manager at Michael.Woodard100@mod.gov.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/75f97e5d-85ef-4686-84f1-5fa5a2c74099 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Jun 2021 | | Submission deadline | 19 Jul 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 25 Oct 2021 - 30 Nov 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MINISTRY OF DEFENCE | | Locality | LICHFIELD | | Post town | Walsall | | Postcode | WS14 9PY | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG2 Shropshire and Staffordshire | | ITL 3 | TLG24 Staffordshire CC | | Local authority | Lichfield | | Electoral ward | Whittington & Streethay | | Westminster constituency | Tamworth | | Delivery location | TLG West Midlands (England), TLN Northern Ireland | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85112000 - Hospital support services ## Release History - 10 Jun 2021 at 15:49 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/75f97e5d-85ef-4686-84f1-5fa5a2c74099 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/75f97e5d-85ef-4686-84f1-5fa5a2c74099 10th June 2021 - Opportunity notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-742ae4e9-33a5-4cb3-8023-fe11811b62b2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-742ae4e9-33a5-4cb3-8023-fe11811b62b2.json.