---
title: "Services Partner for the Get Help With Technology Service"
ocid: "ocds-b5fd17-74426837-421f-4576-b25d-4eaa6c1036da"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-74426837-421f-4576-b25d-4eaa6c1036da"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-74426837-421f-4576-b25d-4eaa6c1036da.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-74426837-421f-4576-b25d-4eaa6c1036da.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2022-04-04"
---

# Services Partner for the Get Help With Technology Service

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-74426837-421f-4576-b25d-4eaa6c1036da

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-74426837-421f-4576-b25d-4eaa6c1036da)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-74426837-421f-4576-b25d-4eaa6c1036da.json)

## Summary

The Crown Commercial Service is seeking a Services Partner for the "Get Help With Technology Service", with a contract value of up to £9,000,000 (excluding VAT). This procurement falls under the services category, specifically for customer management, logistics, and distribution of technology devices to schools. The procurement method is selective, with the contract awarded through a call-off from a framework agreement. The contract period is set to run from 12 October 2021 to 1 April 2022, with the tender period having ended on 23 August 2021. The operations are primarily located in the United Kingdom and its associated territories.

This procurement opportunity presents a significant prospect for businesses specialising in logistics, customer management, technology distribution, and support services. Larger companies with experience in managing significant contracts and distributing technology across educational institutions would be well-positioned to compete. As the contract's value indicates a substantial investment, firms that can demonstrate the ability to efficiently manage complex delivery and support arrangements will likely be highly competitive.

## Notice

The Contracting Authority requires a Services Partner for the customer management, logistics and distribution of devices to schools on behalf of the Get Help With Technology Service. The Contract value for this requirement is up to a maximum of PS9,000,000.00 (ex VAT) including all possible extension periods.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3fe04bc6-b30f-4915-bf5e-ad1dc15059f4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2022 |
| Submission deadline | 22 Aug 2021 |
| Future notice date | Not specified |
| Award date | 22 Sep 2021 |
| Contract period | 11 Oct 2021 - 1 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,000,000 |
| Lots value | Not specified |
| Awards value | £5,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (UK |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 72253000 - Helpdesk and support services

## Release History

- 4 Apr 2022 at 10:09 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3fe04bc6-b30f-4915-bf5e-ad1dc15059f4
- 21 Jan 2022 at 15:31 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3fe04bc6-b30f-4915-bf5e-ad1dc15059f4
- 17 Nov 2021 at 13:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3fe04bc6-b30f-4915-bf5e-ad1dc15059f4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3fe04bc6-b30f-4915-bf5e-ad1dc15059f4
  4th April 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ba10db01-92fd-453a-a762-38cf03af2c47
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8efcc833-bee1-42c1-9cdb-6872486e80ec
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/dc252499-0394-4c47-a195-b1b5b4229efa
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e046cacc-2523-4830-9568-ee3b99b10e7a

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-74426837-421f-4576-b25d-4eaa6c1036da. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-74426837-421f-4576-b25d-4eaa6c1036da.json.