--- title: "The Grimsby Institute - Purchase & Installation of CRM System" ocid: "ocds-b5fd17-747c5368-c08c-447c-8089-ce34b7d79383" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-747c5368-c08c-447c-8089-ce34b7d79383" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-747c5368-c08c-447c-8089-ce34b7d79383.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-747c5368-c08c-447c-8089-ce34b7d79383.json" source: "Contracts Finder" current_stage: "Tender" buyer: "GRIMSBY INSTITUTE OF FURTHER & HIGHER EDUCATION" published: "2017-04-10" --- # The Grimsby Institute - Purchase & Installation of CRM System Buyer: GRIMSBY INSTITUTE OF FURTHER & HIGHER EDUCATION Current stage: Tender OCID: ocds-b5fd17-747c5368-c08c-447c-8089-ce34b7d79383 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-747c5368-c08c-447c-8089-ce34b7d79383) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-747c5368-c08c-447c-8089-ce34b7d79383.json) ## Summary The Grimsby Institute of Further & Higher Education is seeking proposals for the purchase and installation of a Customer Relationship Management (CRM) system, with a total contract value of £75,000. This tender is part of the information systems industry category and is based in the Yorkshire and the Humber region of the United Kingdom. The procurement process is currently at the tender stage, and interested parties should submit their applications by 8th May 2017. The contract is expected to commence on 1st June 2017 and last until 1st June 2020. This tender presents a significant opportunity for businesses specialised in CRM system implementation and information technology services to enhance their market presence and portfolio. Companies that focus on customer relationship management solutions, software development, or IT consulting would be well-positioned to participate. The initiative aims to improve the Grimsby Institute’s customer engagement and operational efficiency, thereby fostering relationships with various stakeholders, including individuals and businesses alike. ## Notice The Grimsby Institute Group is a leading provider of education and training to the 16-18 years, 19+ adult, higher education and business to business markets. Based in North East Lincolnshire, the Group also has brands and campuses in Scarborough, North Yorkshire and Skegness in Lincolnshire. The Group is a diverse organisation with a reach that extends beyond its key markets of Northern Lincolnshire, East Lindsey and Scarborough. The Group has a number of innovative partnerships with other educational organisations in international and domestic markets, the community and local industry. The Group have identified the need for a Customer Relationship Management (CRM) system for the following reasons: * To identify new business opportunities * To inform strategy and decision making * To establish a central store of information on customers who enquire and apply to the college. Although this will be largely individuals in the first instance, customers could also be businesses, funding bodies, other external agencies etc * To ensure relationship management with customers is coherent * To transform customer service * To maintain a competitive advantage * To assist with tactical marketing planning Additional information: Please apply for this tender through the e-procurement site provided. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/889a2a7d-c16a-42bf-9645-9d134eab7fe7 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Apr 2017 | | Submission deadline | 8 May 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 May 2017 - 1 Jun 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £75,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | GRIMSBY INSTITUTE OF FURTHER & HIGHER EDUCATION | | Locality | GRIMSBY | | Post town | Doncaster | | Postcode | DN34 5BQ | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire | | ITL 3 | TLE13 North and North East Lincolnshire | | Local authority | North East Lincolnshire | | Electoral ward | Park | | Westminster constituency | Great Grimsby and Cleethorpes | | Delivery location | TLE Yorkshire and The Humber | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48810000 - Information systems ## Release History - 10 Apr 2017 at 07:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/889a2a7d-c16a-42bf-9645-9d134eab7fe7 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/889a2a7d-c16a-42bf-9645-9d134eab7fe7 10th April 2017 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/fe/aspx/Home E-procurement Website ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-747c5368-c08c-447c-8089-ce34b7d79383. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-747c5368-c08c-447c-8089-ce34b7d79383.json.