--- title: "Warwick Arts Centre Ticketing and CRM System" ocid: "ocds-b5fd17-748c5226-3923-4bf0-bd9f-bd2b1c7afa03" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-748c5226-3923-4bf0-bd9f-bd2b1c7afa03" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-748c5226-3923-4bf0-bd9f-bd2b1c7afa03.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-748c5226-3923-4bf0-bd9f-bd2b1c7afa03.json" source: "Contracts Finder" current_stage: "Tender" buyer: "THE UNIVERSITY OF WARWICK" published: "2018-07-12" --- # Warwick Arts Centre Ticketing and CRM System Buyer: THE UNIVERSITY OF WARWICK Current stage: Tender OCID: ocds-b5fd17-748c5226-3923-4bf0-bd9f-bd2b1c7afa03 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-748c5226-3923-4bf0-bd9f-bd2b1c7afa03) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-748c5226-3923-4bf0-bd9f-bd2b1c7afa03.json) ## Summary The University of Warwick is seeking to procure a Ticketing and CRM System for its Warwick Arts Centre, located in Coventry, United Kingdom. This procurement falls under the goods category, specifically focusing on sales or marketing software packages. The tender is currently in the active phase, with a submission deadline set for 9th August 2018. The awarded contract will commence from 1st April 2019 and is expected to run until 31st March 2022. Interested suppliers can participate in an open procurement process, which is below the threshold and allows for wide participation. This tender presents an excellent opportunity for businesses specialising in sales and marketing software, particularly those that can offer tailored solutions for the arts sector. Companies with expertise in customer relationship management and theatre management systems would be well-suited to compete. Small and medium-sized enterprises (SMEs) are encouraged to apply, as this contract could help enhance their visibility and growth within the cultural services market. ## Notice Warwick Arts Centre, situated on the University of Warwick site has a requirement for the Provision of a Ticketing, Marketing and CRM solution. The appointed supplier will be required to configure, implement, maintain and support a mobile-first cloud-based solution that is tailored specifically to the Arts market to enable a single and integrated customer journey, both on- and offline. In addition to processing ticketing for free and paid-for events across a range of platforms, supporting cross and up-selling, the solution will be required to support rich data analysis and fully integrated effective marketing communication tools. In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (https://in-tendhost.co.uk/universityofwarwick). The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation. Additional information: Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure. The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/064f5c98-41c3-4c1d-91a9-5326b12f6afa | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Jul 2018 | | Submission deadline | 9 Aug 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2019 - 31 Mar 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE UNIVERSITY OF WARWICK | | Locality | COVENTRY | | Post town | Coventry | | Postcode | CV4 7AL | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG33 Coventry | | Local authority | Coventry | | Electoral ward | Wainbody | | Westminster constituency | Coventry South | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48445000 - Customer Relation Management software package - 48481000 - Sales or marketing software package - 48814300 - Theatre management system ## Release History - 12 Jul 2018 at 16:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/064f5c98-41c3-4c1d-91a9-5326b12f6afa ## Documents - https://www.contractsfinder.service.gov.uk/Notice/064f5c98-41c3-4c1d-91a9-5326b12f6afa 12th July 2018 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/universityofwarwick/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://in-tendhost.co.uk/universityofwarwick - https://in-tendhost.co.uk/universityofwarwick ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-748c5226-3923-4bf0-bd9f-bd2b1c7afa03. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-748c5226-3923-4bf0-bd9f-bd2b1c7afa03.json.