--- title: "(CF) Westminster Advice Service Partnership" ocid: "ocds-b5fd17-74a2ac5d-0b1a-49cb-8e5e-195c6755c196" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-74a2ac5d-0b1a-49cb-8e5e-195c6755c196" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-74a2ac5d-0b1a-49cb-8e5e-195c6755c196.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-74a2ac5d-0b1a-49cb-8e5e-195c6755c196.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WESTMINSTER CITY COUNCIL" published: "2024-12-12" --- # (CF) Westminster Advice Service Partnership Buyer: WESTMINSTER CITY COUNCIL Current stage: Tender OCID: ocds-b5fd17-74a2ac5d-0b1a-49cb-8e5e-195c6755c196 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-74a2ac5d-0b1a-49cb-8e5e-195c6755c196) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-74a2ac5d-0b1a-49cb-8e5e-195c6755c196.json) ## Summary Westminster City Council invites tenders for the Westminster Advice Service Partnership, providing advisory services covering welfare benefits, debt problems, housing applications, energy support, and planning applications. The procurement is classified under CPV scheme code 79140000 for legal advisory and information services. The tender process is currently active and follows an open procedure. The tender period ends on 31st January 2025, and the contract is expected to start on 16th September 2025, lasting until 31st March 2035, including possible extensions. The contracted services will be delivered across the United Kingdom, including specific locations like the British Oversea Territories and Channel Islands, with a contract value of GBP 14,877,699. This tender offers a significant opportunity for SMEs and VCSEs to expand their portfolio by providing crucial advisory services within the community. Businesses specialising in legal advisory, financial advice, debt management, and housing support will find this a suitable opportunity to leverage their expertise and establish long-term collaborations with local authorities. The open procedure ensures a competitive process, offering a platform for diverse businesses to showcase their services and contribute to the welfare of Westminster's residents. ## Notice The Westminster Advice Service Partnership provides advisory services to support residents with; claiming benefits, debt problems, housing applications and challenges, energy support and planning applications. It includes telephone and online support, face to face appointments, drop-in sessions, and a referral network to cross refer between agencies. Areas of advisory focus include; welfare benefits, debt (including advice on switching energy suppliers and issuing of Debt Relief Orders), employment advice (not employability advice), housing (any issues related), managing and borrowing money, information and advice on income maximisation through finance advice, immigration to OISC level 1 and 2, energy advice and other advice specific to priority care groups. The service will consist of the following components and will be delivered across three levels. All levels will be expected to be accessible to all service users: Information (Level One) - An information service gives clients the information they need, for them to know and do more about their situation. It can include signposting, providing factual information about the role of another organisation, and/or how to find or contact that organisation. Responsibility for taking any further action rests with the client. Advice (Level Two) - An advice service involves: a diagnosis of the client's enquiry and the issues involved, giving information and explaining options, identifying further action the client can take, and some assistance: e.g. contacting third parties to seek information; filling in forms. This would usually be completed with one interview although there may be some follow-up work. The client would take responsibility for any further action. Advice with Casework (Level Three) - Some advice with casework service includes all the elements of an advice service previously listed and also involves taking action on behalf of the client to move the case on. It could include negotiating on behalf of the client with third parties on the telephone, by letter or face-to-face. It will usually involve follow-up work and the adviser would take responsibility for this. We're currently anticipating a contract term of five and a half years and a two two-year allowable extensions (5.5 + 2 + 2). Additional information: This opportunity and all associated procurement documents will be accessible via our City of Westminster Procurement and Contracts portal ("the Portal"), kindly visit https://wcc.ukp.app.jaggaer.com and search for the following reference: ITT_30113. If you have any questions, please submit these through the portal. Our portal is free to register on. To view details of the Opportunity via the Portal please click the following link and click on Opportunities: https://wcc.ukp.app.jaggaer.com Or browse as follows: - Connect to https://wcc.ukp.app.jaggaer.com - Enter your Username and Password - Go to Published Opportunities - Click on the Project Title to view details ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1e26eefc-56a3-45f7-a44b-aeead4a37f8c | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 12 Dec 2024 | | Submission deadline | 31 Jan 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 15 Sep 2025 - 31 Mar 2035 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £14,877,699 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WESTMINSTER CITY COUNCIL | | Locality | LONDON | | Post town | South West London | | Postcode | SW1E 6QP | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79140000 - Legal advisory and information services ## Release History - 12 Dec 2024 at 09:55 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1e26eefc-56a3-45f7-a44b-aeead4a37f8c ## Documents - https://www.contractsfinder.service.gov.uk/Notice/1e26eefc-56a3-45f7-a44b-aeead4a37f8c 12th December 2024 - Opportunity notice on Contracts Finder - https://wcc.ukp.app.jaggaer.com Link to eSourcing Portal ## Notice URLs - http://www.westminster.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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