---
title: "Anywhere 365 Contact Centre"
ocid: "ocds-b5fd17-74c9e05d-40d0-4d0a-83cc-c7aa69033f0e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-74c9e05d-40d0-4d0a-83cc-c7aa69033f0e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-74c9e05d-40d0-4d0a-83cc-c7aa69033f0e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-74c9e05d-40d0-4d0a-83cc-c7aa69033f0e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEICESTERSHIRE COUNTY COUNCIL"
published: "2021-06-18"
---

# Anywhere 365 Contact Centre

Buyer: LEICESTERSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-74c9e05d-40d0-4d0a-83cc-c7aa69033f0e

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## Summary

Leicestershire County Council has completed a tender for the "Anywhere 365 Contact Centre", which provides integrated contact centre capabilities with Skype for Business. The procurement, categorised under software packages and information systems, took place in the East Midlands, United Kingdom, with a contract value of £62,800. The tender process employed an open procurement method and concluded with the award on 27th May 2020, following a tender period concluding on 26th May 2020. The contract commenced on 28th May 2020 and will run until 28th May 2021.

This tender represents a significant opportunity for businesses in the software and information systems sector, particularly small and medium-sized enterprises (SMEs). Companies that specialise in developing integrated communication solutions or enhancing contact centre capabilities would be well-positioned to compete in future procurements. The buyer's focus on SMEs indicates an openness to innovative solutions from smaller suppliers, which can help grow their business in the public sector.

## Notice

Anywhere365 provides the Council with Contact Centre capabilities, integrated into Skype for Businness allowing services to manage internal and external calls with the public.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aa6dc642-a1f1-4cd4-906d-48fa3c822c1c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jun 2021 |
| Submission deadline | 26 May 2020 |
| Future notice date | Not specified |
| Award date | 26 May 2020 |
| Contract period | 27 May 2020 - 28 May 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £62,800 |
| Lots value | Not specified |
| Awards value | £62,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTERSHIRE COUNTY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE3 8RA |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Glenfield Faire |
| Westminster constituency | Mid Leicestershire |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MODALITY SYSTEMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Jun 2021 at 14:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aa6dc642-a1f1-4cd4-906d-48fa3c822c1c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aa6dc642-a1f1-4cd4-906d-48fa3c822c1c
  18th June 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.eastmidstenders.org/index.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-74c9e05d-40d0-4d0a-83cc-c7aa69033f0e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-74c9e05d-40d0-4d0a-83cc-c7aa69033f0e.json.