---
title: "Provision of Business Central Improvements and Training"
ocid: "ocds-b5fd17-74dc92b8-76e9-4b3c-9051-6c845b1b5d7e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-74dc92b8-76e9-4b3c-9051-6c845b1b5d7e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-74dc92b8-76e9-4b3c-9051-6c845b1b5d7e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-74dc92b8-76e9-4b3c-9051-6c845b1b5d7e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN"
published: "2025-09-02"
---

# Provision of Business Central Improvements and Training

Buyer: PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN  
Current stage: Award  
OCID: ocds-b5fd17-74dc92b8-76e9-4b3c-9051-6c845b1b5d7e

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## Summary

The procurement process titled "Provision of Business Central Improvements and Training" was conducted by the Parliamentary and Health Service Ombudsman, located at City Gate, 51 Mosley Street, Manchester. This process, classified under IT services, focused on consulting, software development, Internet, and support, with an emphasis on the delivery location being England within the United Kingdom. The tender used a direct award method, with the overall value amounting to £20,000. The procurement was in the award stage as of 2nd September 2025, with the contract period running from 1st September 2025 to 31st December 2025. The deadline for tender submissions was 14th August 2025.

This contract presents significant growth opportunities for businesses, particularly small and medium-sized enterprises (SMEs) specialising in IT services. It provides an avenue for technological enhancement within the scope of Business Central, which could appeal to companies experienced in software consultancy and training. The chosen supplier, mHance Group Limited, indicates that SMEs are well-suited for such procurements. Engaging with contracts like this could help IT consulting firms expand their portfolios and contribute to the development of tailored, innovative solutions for public sector clients.

## Notice

Provision of Business Central Improvements and Training

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/14865616-995e-4cea-9ae6-a322baabcd6e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2025 |
| Submission deadline | 14 Aug 2025 |
| Future notice date | Not specified |
| Award date | 19 Aug 2025 |
| Contract period | 31 Aug 2025 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000 |
| Lots value | Not specified |
| Awards value | £20,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3HQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MHANCE GROUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Sep 2025 at 13:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/14865616-995e-4cea-9ae6-a322baabcd6e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/14865616-995e-4cea-9ae6-a322baabcd6e
  2nd September 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.ombudsman.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-74dc92b8-76e9-4b3c-9051-6c845b1b5d7e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-74dc92b8-76e9-4b3c-9051-6c845b1b5d7e.json.