---
title: "Website Support"
ocid: "ocds-b5fd17-74f6b540-e047-46bc-bae2-87c073dce4eb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-74f6b540-e047-46bc-bae2-87c073dce4eb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-74f6b540-e047-46bc-bae2-87c073dce4eb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-74f6b540-e047-46bc-bae2-87c073dce4eb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTHERN LIGHTHOUSE BOARD"
published: "2019-11-01"
---

# Website Support

Buyer: NORTHERN LIGHTHOUSE BOARD  
Current stage: Award  
OCID: ocds-b5fd17-74f6b540-e047-46bc-bae2-87c073dce4eb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-74f6b540-e047-46bc-bae2-87c073dce4eb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-74f6b540-e047-46bc-bae2-87c073dce4eb.json)

## Summary

The Northern Lighthouse Board (NLB) is seeking support for their recently developed corporate and e-commerce websites, built on the WordPress platform. The procurement process has reached the award stage, with a contract valued at £39,600 set to be executed over a four-year period, starting from 16th October 2019 until 31st October 2023. The procurement method used was a limited tender via competitive quotation, with the tender period closing on 23rd September 2019. The project is classified under the industry category of IT services, specifically involving consulting, software development, and support.

This contract offers a significant opportunity for SMEs with expertise in WordPress web and e-commerce support. Businesses capable of delivering technical support, upgrades, and periodic health checks will find this tender particularly suited to their offerings. The selected company will need to provide on-site support as required, making it an attractive prospect for local enterprises that can respond promptly to the NLB's needs.

## Notice

The Northern Lighthouse Board (NLB) has recently developed and published new corporate and e-commerce websites. The sites are built in the WordPress environment. The e-commerce site integrates with Woo Commerce and Square. To address vulnerability and mitigate risk, the objective of this project is to put in place a medium term support and development contract with an established company with proven expertise in the WordPress web and e-commerce arena. This contract is for a period of 4 years. This product is used by NLB staff assigned to manage the website and shop content and all members of staff and general public accessing the website and/or purchasing NLB merchandise online. The selected company will enter into an agreed contract to deliver SLA based technical support of the NLB website and shop. Additionally, periodic health checks, upgrades and developments will be required, scheduled and ad-hoc, to be called upon as and when required. Support and development are likely to require an on-site presence.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4c10ce8a-a253-4ffc-a948-19e61919bd89 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Nov 2019 |
| Submission deadline | 23 Sep 2019 |
| Future notice date | Not specified |
| Award date | 15 Oct 2019 |
| Contract period | 16 Oct 2019 - 31 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,600 |
| Lots value | Not specified |
| Awards value | £39,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN LIGHTHOUSE BOARD |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH2 3DA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh North and Leith |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IXIS IT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Nov 2019 at 11:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4c10ce8a-a253-4ffc-a948-19e61919bd89

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4c10ce8a-a253-4ffc-a948-19e61919bd89
  1st November 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-74f6b540-e047-46bc-bae2-87c073dce4eb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-74f6b540-e047-46bc-bae2-87c073dce4eb.json.