---
title: "TfL 91640 - Call Off Batch 7 A Correspondence Contactless Payment Cards Contacts"
ocid: "ocds-b5fd17-75041f56-1e47-444e-84a0-a55652bb9030"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-75041f56-1e47-444e-84a0-a55652bb9030"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-75041f56-1e47-444e-84a0-a55652bb9030.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-75041f56-1e47-444e-84a0-a55652bb9030.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRANSPORT FOR LONDON"
published: "2019-11-19"
---

# TfL 91640 - Call Off Batch 7 A Correspondence Contactless Payment Cards Contacts

Buyer: TRANSPORT FOR LONDON  
Current stage: Award  
OCID: ocds-b5fd17-75041f56-1e47-444e-84a0-a55652bb9030

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-75041f56-1e47-444e-84a0-a55652bb9030)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-75041f56-1e47-444e-84a0-a55652bb9030.json)

## Summary

The procurement process involves Transport for London (TfL), which has issued a tender titled "TfL 91640 - Call Off Batch 7 A Correspondence Contactless Payment Cards Contacts." This falls under the customer services industry category and is situated in London, United Kingdom. The procurement method employed is selective, using a restricted procedure due to its value of £5 million. The contract period started on 7th October 2019 and will run until 30th November 2023. The tender period concluded on 1st August 2019.

This tender presents significant opportunities for businesses specialising in customer service solutions, particularly those capable of handling contactless payment systems. Given its scale, larger firms will likely find this contract appealing, while small and medium enterprises (SMEs) are encouraged to participate, as this project highlights the ability to integrate customer interactions within technology. Companies focusing on service delivery in high-traffic environments, such as transport or retail, would be especially well-suited to engage in this tender.

## Notice

This covers customer contacts made for journeys using Contactless Payment Cards.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/062d8d23-bf02-4bcc-982c-5dbc02baee48 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Nov 2019 |
| Submission deadline | 1 Aug 2019 |
| Future notice date | Not specified |
| Award date | 31 Jul 2019 |
| Contract period | 6 Oct 2019 - 30 Nov 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | Not specified |
| Awards value | £5,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0BD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHARES NOVACROFT DIRECT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342300 - Customer services

## Release History

- 19 Nov 2019 at 16:19 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/062d8d23-bf02-4bcc-982c-5dbc02baee48
- 19 Nov 2019 at 16:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/062d8d23-bf02-4bcc-982c-5dbc02baee48

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/062d8d23-bf02-4bcc-982c-5dbc02baee48
  19th November 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f29f43df-48bf-4bea-ab2c-e8e6c742530e
  TfL 91640 - Call Off Batch 7 A Correspondence Contactless Payment Cards Contacts

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-75041f56-1e47-444e-84a0-a55652bb9030. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-75041f56-1e47-444e-84a0-a55652bb9030.json.